Some interesting points there, apart from Skyline-GTR's, who just comes across as a pompous nobber of the highest order.
My local bike shop must be doing ok as whenever I want anything done it it takes a minimum of 2 weeks (even for a truing a wheel) - I'm not complaining about this, just pointing out that a good LBS will always be popular and do a roaring trade, whereas crap ones will fall by the wayside. Maybe that's why the Skyline-GTR is so vehement in his hatred of CRC and its customers? If his internet persona is anything like his real world one then I wouldn't be surprised if people take their business elsewhere. On the the plus side if it all goes tits up he could always go back to hitting little white balls round a field.
I've spent £100s, probably £1000s over the years in CRC/Merlin/Wiggle and have never once had a bad experience. I've tried several bike shops where I live and it took me quite a while to find one I could trust. Not all LBS are equal.
