Have been trying for the last three months to cancel an unused Mint credit card. No balance on it, never used (don't even know the PIN).
First call: "I'd like to cancel my credit card, please." That appeared to be it.
Two weeks later a replacement card arrived: "Hi, I wanted the card cancelled, not replaced." Stony silence on end of the phone. Second request made to supervisor. "Certainly sir, that's all done."
Today ANOTHER replacement card arrived followed by a statement showing the account still active with a zero balance.
What do I have to do to get my point across to these morons that I don't want the card?