A service kit is something you buy, it doesnt come with the bike. Usually contains new foam rings, crush washers, lower leg oil, fork grease and probably new dust wipers. You should always change the crush washers if the fork has them, never re use them. If you’re buying just the oil you aren’t servicing the forks properly.
TBH I’ve only replaced them when doing a big service with new wiper seals, never had an issue even though they’re obviously supposed to be single use.
There’s no crush washers on 2019 revs is there? Where do they go anyway?
They seal the bolt/lowers, without it you might get a dribble of oil coming past the threads.
They also provide a little bit of spring so that the torque of the bolt stops it unthreading. You don’t want to use threadlock on those bolts or you’ll never get them out again as the shaft would just spin!
They’re sometimes copper and just deform a bit to make a seal, others (including SRAM) are steel but cone shaped so they crush.