STUPID FCKING **** HAVE CHANGED MY CONTRACT FOR THE MOST EXPENSIVE ONE AND RESET MU BLEOODY CONTRACCT FORA NOTHER 12 MONTHS THE BLOODY USELESS FECKERS!!!!!!! PHONED THEM UP TO SORT IT OUT ANT HTEY ADMIT THAT IT LOOKS LIKE SOMENOE HAAS FRAUDULANTLY GOT MY PASSWORD (ICANT EVEN REMEMBER MY PASSWORD MYSELF) AND UPDATED IT. WE JUST HAD A TECHNICIAN ROUND OT FIX THE TV BOX AND HE PRESSED THE HARD-SELL ONT EH WIFE TO UPGRADE THE PACKAGE BUT SHE DECLINED. I BET THE USLESS **** UPGRADED US ANYWAY AND PUTUS ON ANOTHER 12 MONTHS HE MUST BE ON COMMISSION. **** **** **** **** TWATTTY **** ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WAS ON THE PHONE TWICE FOR 45 MINUTES EACH ANT THEY ASKED ME TO WRITE TOT HEIR HEAD OFFICE – WHY SHOULD I DO THE RUNNING AROUND, FUCKIGNARSEWIPES.