We had a woman that sent a notification to the whole company telling us she was going on holiday. Triggered a couple of days e-mail arseholery until the IT team put a stop to it because the e-mail system was at risk of failure. ?
We had something similar – emails getting backed up in the system so no-one was sure if the email they’d sent had been read and not actioned or if they were supposed to have received an email themselves…
So everyone started adding Delivery Receipt and Read Reciept notifications.
Unsurprisingly, this did not assist the backlog of emails problem; in fact it made it exponentially worse as every email sent then generated at least one further email automatically.
IT emailed us all asking us to please stop this practice. An email that 80% of people didn’t get for about 3 days.