My lbs has spoken to sram tech and basically they didn’t seem interested, but due to its age, to send it to them to inspect.
I personally want a new mech out of them, but how long does a sram warranty claim take??
Did you deal with them direct?
they will say that, its usually srams response to anything, ‘oh we know nothing about it’ (they said the same to me about 3 pairs of creaking pikes I had some years ago), I believe they do, if its happened to just a few of us on STW forum, imagine how many else its happened to in the world that just haven’t reported it….
I woudlnt settle for anything less than a new mech tbh, and Id argue all day long that its a design fault, point them to this thread!
also I haven’t actually warrantied mine, mines is 9 months old but only started doing it a month or so ago, ive replaced the jockeys, which touch wood so far has cured it for me, but obviously if your mech is 4 weeks old then it kinda blows the new jockey wheel theory outta the window…
if mine does blow up like yours has, I WILL be taking it back to the shop to warranty, if they don’t warranty it, Ill be going back to shimano 11 speed