- sort of a buying of mail order goods question…
ok, before a witch hunt begins this is nothing to do with this forum or anyone on it…
quick question, after posting a wanted on a group page i was offered the item i was after. i asked a few specific questions about condition. and paid via debit card through the guys shop.
when the item arrived it was a totally different model, i would say in far worse condition than described and had exactly the damage/repair i had asked if it had.
the guy is doing nothing to sort the prob and not answering emails any longer. he has said send it back… which will cost me 15quid.
anyone know where i stand on that, i’m pretty cheesed off to have to spend 15quid (the item was 90quid) to return something i definitely would not have bought (not so much for the condition but the specific model actually sent).Posted 4 years agojohndohMember
I’d say he sold it as a trader then and, as above, you get much more consumer protection – tell him it was not as advertised and as he is a trader you believe you should get a full refund and he should pay the return postage. Then point him to some link online where it outlines his responsibilities as a trader.Posted 4 years ago
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