Here’s the story: I booked to go there the weekend just gone, a booking I made about 10 days in advance. Then, something cropped up and I couldn’t go so I tried to phone them to cancel, or swap for a voucher for future use (this was with at least 7 days notice). I didn’t get a reply so I left a message to call me back.
I didn’t get a reply so I sent them a message via their online contact form. Still nothing. Still no reply, so I’ve tried phoning again, several times, only to get their answerphone.
Now, the day I booked for has come and gone and still no reply to any of my messages.
Does anyone know how to get hold of them?