Without re-hashing the thread too much, yes I did get the cleats for the difference in price.
No they didn’t admit they were wrong.
Yes i do still think I was in the right seeing as if you visit ebay via google shopping all you see is the picture and “new, in box, etc etc”. to me “new” doesn’t mean, new, box opened, important parts removed to sell seperately. New pedals come with cleats, 2nd hand ones might not. if they’d had anything to the effect in the title that cleats weren’t included I’d not have bought them (and asks the question, why not mention that you’ve opened the box and removed the cleats in the title if you’re not trying to obscure that fact) .
It’d be like buying a ‘new’ DVD from HMV then getting home and finding a note in the box saying DVD sold seperately.