Contrast with my Giant frame that arrived last week, it was advertised as a frame only with the most basic Monarch shock….it arrived with headset fitted, interchangeable dropouts (135mm QR and 142mm x 12mm thru axle), an upgraded shock and Giant’s dropper post…
….I have been on the receiving end of shite though, a Saracen Ariel once arrived with a huge dent in the down tube, I photographed it and emailed the supplier who said it would be “fine to ride” and “was I really that bothered with a cosmetic mark?”….haha, good one….on a 2k bike I expect it to arrive in mint condition, when I forced the issue they duly collected it and replaced with an undamaged one.
I do wonder sometimes if people accept this crap which is maybe why suppliers try to get away with things like this?!