My frame just snapp...
 

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[Closed] My frame just snapped, woe is me.

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Out for a long ride this morning which then actually only lasted 20 minutes. I rode over a speed hump - not even hard - and suddenly the rear wheel locked and slid.

So its my Bianchi Sempre (Carbon) Ultegra from 2012. Its gone at the chain/seat stay interface, the alu insert is still in one piece although it slides in and out - I can't ride it.

I'm asking Wiggle - with little evidence of my 2012 purchase sort from name and address - if it can be warrantied and if not will pursue a repair.

Thats it really, just had to get it off my chest 🙁


 
Posted : 17/12/2016 10:53 am
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Surely your'e delighted, you'll be getting a new bike?


 
Posted : 17/12/2016 10:56 am
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So far this year I have snapped three frames one alu (Stevens cx frame at both chain stays) one steel (Inbred SS 29er also both chain stays) and one carbon (Spesh Crux at the head tube). I'm rhinking of taking up golf instead!! 🙄


 
Posted : 17/12/2016 10:59 am
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Surely your'e delighted, you'll be getting a new bike?

No, I don't have the money for one. Failing replacement or repair the best I can do is a "buy now pay later" deal and hope my 2017 is a lot better than 2016 from a commission basis. Its a lot of risk though and I have risk averse tendency's.

On which point I've already decided on a Giant TCR Ultegra should that happen 😀

Edit: on a serious note, if it is irreparable and with my MTB race / TT season coming up I may forgo a road bike until next years sales / my commission cheques occur. I'll be busy on events so maybe just do MTB rides instead.


 
Posted : 17/12/2016 11:03 am
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Should be a pretty straightforward repair (although obviously haven't seen it!)


 
Posted : 17/12/2016 11:06 am
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On the bright side we are assuming your 'frame' (body) hasn't snapped so you'll be riding again!

Win!

Only ever had one bike snap on me (same effect ie rear wheel locked against chainstay) - an Easton Ultralight taperwall frame. Took 6 months for warranty replacement, in which time I rode a £70 quid retro steel Kona and had a blast. Bought a set each of (used) road and XC tyres and just swapped depending.

Hope you get it sorted soon OP


 
Posted : 17/12/2016 11:07 am
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Didn't you just buy a bike specifically for TT?

Even if this isn't a warranty, sh frames can go for buttons, frame swap, send the TT bike back, TT on the road bike like lots of folk.

It's your only road bike?


 
Posted : 17/12/2016 11:13 am
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Some pics:

[url= https://c2.staticflickr.com/1/322/31697168905_c120f43b89_z.jp g" target="_blank">https://c2.staticflickr.com/1/322/31697168905_c120f43b89_z.jp g"/> [/img][/url][url= https://flic.kr/p/QhYh1a ]Untitled[/url]

[url= https://c8.staticflickr.com/6/5532/31697152415_3b447d1dec_z.jp g" target="_blank">https://c8.staticflickr.com/6/5532/31697152415_3b447d1dec_z.jp g"/> [/img][/url][url= https://flic.kr/p/QhYc6R ]Untitled[/url]

And yes I know it needs a clean/service.


 
Posted : 17/12/2016 11:15 am
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If you don't get any joy with a warrantee claim, that's got to be a candidate for re-bonding. Plenty of surface to work with, and a nice clean 'break'.


 
Posted : 17/12/2016 11:41 am
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My experience if bianchi warranties are they are pretty good. Their frames have 5 year warranties so you might just sneak in.

My Sempre pro went at the same bit although you have done a better job on yours.


 
Posted : 17/12/2016 11:54 am
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Thats what I thought Monkfish. My difficulty I think is proving the purchase with wiggle - I've given them my name and address and the purchase month/year, but I can't find the emails or invoice and its not in my current order history.

I'm hoping their records will show it, but who knows - a new frame would be nice although I'm not sure what I'd get back - an Intenso perhaps?


 
Posted : 17/12/2016 12:02 pm
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If you can't afford a new frame you might want to give that Audi a swerve!

Sorry, I know that was a bit low.


 
Posted : 17/12/2016 12:06 pm
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Can you remember how you paid, if its on a old CC/bank statement you should be able to tie it back to wiggle.

Failing a warranty claim then that will bond back in better than new.


 
Posted : 17/12/2016 12:36 pm
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2mm drill, self tapper, 5 minutes, go for a ride.


 
Posted : 17/12/2016 12:54 pm
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If you can't afford a new frame you might want to give that Audi a swerve!

Sorry, I know that was a bit low.

Its fine. a lack of planetary alignment in all things work mean the Audi's idea's been pushed back to 2018 anyway.


 
Posted : 17/12/2016 1:51 pm
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Shouldn't it be in your Wiggle order history?

Also, if you have the frame serial number wouldn't that help move things along?

Insurance replacement not an option?


 
Posted : 17/12/2016 2:40 pm
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That's definitely a QC issue as the bond hasn't filled the joint at all. Send the pics to Wiggle and tell them you expect them to reimburse you for the repair at least.


 
Posted : 17/12/2016 3:06 pm
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I went into Edinburgh cycles today to ask about a manual for an odometer I bought years ago(they were very helpful as usual) they had records of me buying it and pretty much everything I have bought from them in the past 25 years. I'd be surprised if wiggle did not have the same.


 
Posted : 17/12/2016 3:38 pm
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Is it a sticker?

Looks eminently glueable if warranty doesn't come off.


 
Posted : 17/12/2016 3:39 pm
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Super. Less time riding means more time for swim/run training.


 
Posted : 17/12/2016 5:57 pm
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It's quite clearly a failure of the bonding, so hopefully it'll be warrantied.


 
Posted : 17/12/2016 6:23 pm
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Is it a sticker?

Looks eminently glueable if warranty doesn't come off.

Damn right,get on it wi the Araldite.
or......
Wait till you are in your new groovy race team and get them to buy you a new training frame 😉 😛


 
Posted : 17/12/2016 6:49 pm
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what tthew and digger said.

If no luck with the warranty then clean it up as best you can. inject it chock full of long-set epoxy and it'll be right, it's how they're built in the first place.

(someone else with more knowledge may be able to correct me)


 
Posted : 17/12/2016 6:50 pm
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Ok. Just stress the frame to pull it out a bit more, apply the epoxy everywhere, clamp and wipe of excess?

Even if I do get a new frame I'll do that anyway.


 
Posted : 17/12/2016 7:26 pm
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I've been holding my tongue but .... imo classic carbon production quality control issue, as its a 2012 frame my feeling is you won't get any joy re warranty replacement but why not try ?


 
Posted : 17/12/2016 7:29 pm
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Jambalaya Bianchi frames have a 5 year warranty on manufacturing defect. And good news, Wiggle have emailed to say theyve found my 2012 order and are passing it to thier Warranty team. A good start anyway.

Ive also had a returned quote for £80 to repair it from a carbon bike repair place, so there are options!


 
Posted : 17/12/2016 8:01 pm
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Sorry about your bike but happy that happy that you have options with the Warranty and also you can repair for £80.


 
Posted : 17/12/2016 11:37 pm
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£80 isn't bad as a worst case scenario... All in all, not a complete disaster really.


 
Posted : 18/12/2016 7:40 am
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Quite right Weeksy, not as bad as I thought. Obviously ill wait and see what Wiggles Warranty team say about it before i progress.

Its a pity my winter bike is in need of TLC - sat on the turbo with a fraying gear cable otherwise I'd ride that in the interim, ill pop out in the week and get a new cable.


 
Posted : 18/12/2016 9:29 am
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...I'll pop out in the week and get a new cable.
Wiggle could ship you one quicker than that. 😆

If you are going to glue it yourself, I'd get a view from an adhesives manufacturer on the right stuff to use. Not entirely sure your standard Aralidte from B&Q would be the right product.

Also, you might just be asked to prove that the frame has been destroyed or send it back for destruction. Bianchi won't want some frame with an unknown quality of repair knocking about bearing their name, with the risk of it failing again and someone getting hurt.

Anyhow, either way, sounds like you are sorted, so good news.


 
Posted : 18/12/2016 10:33 am
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There is a 3M product designed for this. Loctite 9466 i think is the one you need. Its a win pack with an applicator gun , and the gun costs as much as the glue. You can use these without the gun but you will have to guess the ratio as the gun pushes each half of the tube equally so it gets 2:1 ( one tube is bigger than t'other)
Then the glue comes with a nozzle with a helix in it so it mixes on exit, again you could use a magic marker to push the glue out and a matchstick to stir it together


 
Posted : 18/12/2016 12:38 pm
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If you are going to glue it yourself, I'd get a view from an adhesives manufacturer on the right stuff to use. Not entirely sure your standard Aralidte from B&Q would be the right product.

Slow setting 2 pack Araldite, not the rapid. Cure it next to a warm radiator for ages.
That's what Keith Bontrager recommended I did to a seatpost in 1993. It's still holding.


 
Posted : 18/12/2016 12:41 pm
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Aluminium doesn't bond well to epoxy which is why it's failed like that. If I was doing it myself I'd create some mechanical keys to the surface of the dropout insert then use an epoxy thickened with micro-fibres (not Araldite!). I'd also wrap a carbon fibre 'bandage' around the join for added peace of mind.
I used to build/mend windsurf boards so know a bit about this

My advice would be to send it to the repair place as it'd cost more to assemble all the different materials yourself.


 
Posted : 18/12/2016 2:23 pm
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FIFY

[img] [/img]
&
[img] [/img]


 
Posted : 18/12/2016 2:30 pm
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Spoon?
I'd definitely trust a good repair, if all is as it seems.


 
Posted : 18/12/2016 2:42 pm
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lol bikebouy!

Or just use Duct tape eh? 😉


 
Posted : 18/12/2016 6:02 pm
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you could always try [url= https://www.amazon.com/FIBER-FIX-Adhesive-Automotive-Emergency/dp/B009WSDWUG ]Fiber Fix[/url]


 
Posted : 19/12/2016 11:52 am
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News from Wiggle. An email from the Warranty team with a link to the original web page in 2012 stating a 3 year warranty, not 5 year. Damn.

Worth emailing Bianchi direct?


 
Posted : 20/12/2016 7:15 am
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Probably worth a shot, the instructions/manual will have that written in if it's available online.


 
Posted : 20/12/2016 7:35 am
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Get it to Rob at re-carb re-carb@outlook.com it'll come back better than new.


 
Posted : 20/12/2016 7:44 am
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Araldite. And Gorilla Tape.


 
Posted : 20/12/2016 8:01 am
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waiting to see if this turns into a "they wont warranty this" thread... 🙄


 
Posted : 20/12/2016 8:22 am
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I'd just fix it, or pay someone else to. It's obviously a manufacturing defect, but easily remedied. I'd do it myself, but paying someone else to is just as good an option. It won't even need any painting.

All of those carbon fibre fixers produce good results, I've seen some and raced with people on fixed top tubes (handle bar impact after a crash is quite common). But to be honest, it's nothing like as serious as those repairs. Just some decent epoxy and bind together to cure.


 
Posted : 20/12/2016 11:09 am
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No, I don't have the money for one.

I'm confused, were you not spending about £2k on a Mac for internet surfing and homework duties a few weeks ago? And are most of your post not spending related 🙂


 
Posted : 20/12/2016 11:26 am
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Warranty vs consumer rights? 6 years max under current legislation I believe if you can prove that it is a defect which ought reasonably have been expected not to occur under normal use within the timescale already passed. Hard to prove I suppose though.

For the hassle, if a few ££ will sort out a strong repair, that might be the most cost effective solution.


 
Posted : 20/12/2016 12:06 pm
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I know you didn't buy directly from Bianchi, but is there 5 year warranty referred to online not relevant?


 
Posted : 20/12/2016 12:08 pm
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It will depend on the exact warranty terms when it was sold - plenty of manufacturers swap the terms around depending on what is snapping 🙂


 
Posted : 20/12/2016 12:12 pm
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Consumer Rights Act allows up to 6yrs from DoP for purchases where it could be reasonable for the fault to have been present initially.


 
Posted : 20/12/2016 1:13 pm
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Also that document was published in 2010. If its still there, its relevant and applicable from then until now aka through my ownership of the bike.

I'll let wiggle know 😉

Thanks


 
Posted : 20/12/2016 4:40 pm