Home Forums Chat Forum mobile Phone Screen repairs – who, where what to look out for?

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  • mobile Phone Screen repairs – who, where what to look out for?
  • WorldClassAccident
    Free Member

    I have managed to crack the screen of my Samsung S22 Ultra side to side by the power button. The lower section either doesn’t light up or flashes bright white and yellow which makes the phone pretty unuseable.

    Samsung want £300 to replace the screen, which does include the battery replacement.

    Who else does this who can eb trusted? There appear to be hundreds of places offering amazing deals with amazing reviews and amazing service etc but how can I tell if they are actually any good and whether they will use good parts to do the repair?

    Any recommendations for the Southampton area?

    midlifecrashes
    Full Member

    Not useful at all, but we have used a chain called iSmash a few times, our nearest in Meadowhall. Good quality work and price. Just looked and they are quoting £299 for your screen. Then I looked and your nearest would be Guildford or Brighton. Is anyone bored enough to watch me schlep all the way over the A27?

    j4mie
    Free Member

    A colleague at work put hers into a high street shop to replace the screen, she had lots of issues with her identify being stolen shortly thereafter. Not entirely sure it was a coincidence.

    IHN
    Full Member

    If the current phone has the fingerprint bit built into the screen, make sure the replacement screen has that bit built in. I didn’t, and it didn’t, which was a massive PITA.

    WorldClassAccident
    Free Member

    I am thinking I might actually go to the office meeting in London this week, just so I can drop it into the official Samsung Store. I am meant to go to the office regularly so it will get brownie points with the boss, plus I should hopefully get a proper fix done without having my identify stolen (not sure who would want to be me though).

    jeffl
    Full Member

    £300 to replace the screen (and battery) 😭

    Each to their own but that’s why I don’t get top end phones, plus I’m a cheapskate. I could almost buy two of my phones for the cost of the replacement screen and battery alone!

    WorldClassAccident
    Free Member

    Yeah, it was a bit of a vanity purchase a few years back. A lovely phone though but !*”!*! for repairs.

    I am also looking at replacing it with a rugged handset but want to physically see one before I commit as it will be a significant downgrade it terms of features. I don’t know which of the features I will actually notice which is why I want to get my hands on one.

    Do they exist anywhere other than ‘order on line’?

    Nothing I can find so far. 🙁

    SuperScale20
    Free Member

    Hi you can replace for refurbished around 300-450.

    SuperScale20
    Free Member

    Use Maintenance mode on your Galaxy phone or tablet

    Maintenance mode will hide your personal data and other information, such as photos, videos, contacts, and messages if you need to send it for a repair service. It’ll protect your privacy and prevent others from accessing your data, so you won’t need to worry about someone else handling your precious device

    https://www.samsung.com/us/support/answer/ANS00091542/#:~:text=Maintenance%20mode%20will%20hide%20your,else%20handling%20your%20precious%20device.

    WorldClassAccident
    Free Member

    The bottom half of the screen is not displaying. That is the useful bit where the keyboard appears and the bit where you need to enter the PIN to unlock the phone after rebooting I discovered. So basically it is just a flashing paperweight at the moment.

    Options seem to be to pay £300 to get it repaired or spend a similar amount on a newer but lower spec rugged replacement.

    I know there are cheaper options for new phones but I use this for work as well as for video making and lots of other stuff that makes the better camera and speed relevant. I guess I try for a local repair shop as per my OP.

    Any reason not to use these guys? https://icrackphone.co.uk/

    cerrado-tu-ruido
    Full Member

    Make sure you get a genuine Samsung screen, third party screens the glass is too thin/weak and will crack easily.

    WorldClassAccident
    Free Member

    Apparently the S22 Ultra screen comes with the battery attached which is why it is £300+. On the bright side, with a new battery and screen it is a new phone I guess.

    I went with these guys (https://simplyfix.co.uk/) and should get it back tomorrow. The official Samsung repair quoted 11 days from the receipt of the phone!

    thisisnotaspoon
    Free Member

    I had the screen on my old-old phone (an S4 I think?) and the replacement screen just wasn’t as good as the Samsung one. The colors weren’t quite right, it scratched easily, and cracked again in a relatively short time.

    So if you want the “flagship phone experience”, cough up the £300 for a genuine fix.  Spread over the next 4 years or so that a new battery will last and it doesn’t seem so bad.

    Cheaper phones …… mehh.  I’ve gone from a Samsung S9 to a Pixel 8 and the phone side of things is fine, but the camera is awful.  I understand why they put a lot of effort into creating a camera that can actually depict darker skin tones, and it does an amazing job of not making our fostered black lab/GSD cross look like a black hole. But she is in real life, she’s Vanta-black/black-2.0 around the face.  And it applies the same processing to everything so it all looks like and AI image rather than a photograph.  In-between I’ve had a few off-brand smartphone and they’re all the same. The phone is OK, but the cameras suck.  Someone suggested downloading the generic android camera app but I’ve not had a chance to play around with it yet.

    WorldClassAccident
    Free Member

    The replacement is a genuine Samsung

    susepic
    Full Member

    Edit, read your last post

    WorldClassAccident
    Free Member

    Read it. I am using SimplyFix and the are using genuine Samsung parts. Okay, or did I misunderstand your comment?

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