Just to clarify our response.
We did NOT say we wouldn’t warranty any OEM brakes. We carry out full back up as we would with any aftermarket brake.
What we said was to be careful if you were buying from a certain website as we believe they are not aftermarket brakes but are OEM. This means that they should only be sold with complete bikes & not on their own.
You can tell if they are OEM or not, as generally OEM product will arrive to you without the aftermarket flashy packaging.
So what our concern is (& we are still trying to resolve this) is that the brakes may not arrive to you with the correct instructions, correct fittings, and correct parts to ensure that the product works to its full capabilities.
We have had cases in the past where an OEM product has been sold online without the correct rotors/pads/hoses & this will in fact cuase the 5 year warranty to be void. This is something we don’t want for our customers.
In answer to PeterPoddy: we believe they are OEM as a customer called us yesterday to ask about the fact the brakes arrived to him in plastic bags!!!! No genuine aftermarket product in the UK from Magura arrives in plastic bags!!!
That said it is a deal & Magura cannot dictate where customers buy their product, I was just trying to point out it may be a product that isn’t aftermarket.