"already discounted B&Q etc for being crappy"
Well more fool you. I challenge you to see our kitchen and say it's crappy.
We bought from their top end range of units and chose Bosch integrated appliances. The fitting process was seamless and highly professional. The quality of work done by the two lads who did the bulk of the work was impeccable. I would recommend those particular individuals to anyone. All the ancilliary trades arrived on time. did their work to schedule and to an equally high standard.
Obviously this may not be the case in all areas.
We got a great deal on the price as well and got interest free credit.