I can see this turning into a row but…..

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  • I can see this turning into a row but…..
  • jekkyl
    Member

    pretty sure that’s a Q for the post office rather than a cycling forum!

    Premier Icon Cougar
    Subscriber

    Who’s returning it, who’s said it’s undeliverable?

    thered
    Member

    PO are returning it, PO reckon they couldn’t deliver

    thered
    Member

    I’ve sold some fella a coat on eBay, posted it recorded, marked it dispatched, put the tracking number, it’s now being returned cos he claims he never got a card about attempted delivery.

    Q is, can I get the P.O. to resend it FOC on the basis that they ‘apparently’ never left a card?

    Premier Icon maccruiskeen
    Subscriber

    does he still want it?

    nealglover
    Member

    You won’t be able to get the PO to send it FOC no. If you are re sending it you will need to pay.

    You may be able to claim back the postage cost from the first attempt if you can prove no card was left. But I would say that’s a very remote chance. As the chances are, a card was left and the buyer didn’t collect it in time.

    You don’t have to resend it obviously, you could just refund in full. It’s up to you.

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