First post here, and my 2 cents worth…
I bought a second pair of road wheels for gravel riding from Hunt. When I fitted them as tubeless, they wouldn’t hold pressure. The tubeless tape had bubbled on the rim, and was allowing a slow leak.
I wrote that off as par for the course for a relatively cheap wheel set, ordered some appropriate rim tape, and sent off a email to Hunt customer service letting them know I’d had issues.
I didn’t expect an answer, but about an hour later I got a very nice return email, apologising for the inconvenience, and telling me that they’d stuck some replacement rim tape and sealant in the post (to Switzerland) free of charge.
Two days later I got my courtesy package, along with a lovely Hunt branded cycling cap.
I reckon that’s about as good as customer service gets, and I’ve lost count of how many people I’ve recommended Hunt to on the back of my experience. So I think it was a good investment on their part.
The wheels are great, and I’d go back and buy from them without any hesitation.