Same as jeffl – we have also been with LV, been very responsive when needed (small bathroom flooding emergency a few years ago) and good bike cover, however out of the blue price went up by 50%. “Are you mental?” was the gist of my question to them on the phone. Our LV multicar insurance, inc. teenager, stated the same weirdly.
They did state that as I was a valued customer they would offer me a, brace yourselves, £10 discount as they wanted to keep my business. “Obviously, no you don’t”.
Thing is, LV have been great on the 3 times we actually needed them over the years (1 for house, 2 for car), and I am loath to change to mucho cheapo as my experience with supporting other members of the family who have been through months of torture with those types has been absolutely awful.
So, based on Which? (I do like which), we went with NFU for house and contents. Again good bike cover (inc 2x expensive eebs), better general cover than LV, and cheaper than we were paying LV before. Mental.
And we get automatically covered for stabling and livestock, which is really handy for us in a our small densely populated urban housing estate with a dog and 2 guinea pigs 🙂