Help Authoring tools
My boss has come up with a fantastic idea to have all the lessons we have learned/t from various projects stored in one searchable repository. The idea is that if you search on “risk” you’ll find definitions, categories associations, things that have been done to mitigate certain risks etc.
Muggins ‘ere has the task of researching various authoring tools and I wondered, oh powerful and knowledgeable massiff, if anyone had used this sort of thing? Could make any recommendations etc
CaroPosted 8 years agostratobikerMember
What is the budget?
I was part of a team that developed such a tool. We used Lotus Notes.
It was web based. It was a ‘Risk Profiling’ tool for financial auditors.
Also useful – who were the last people to read ‘xyz’ document. So it’s fresh in their mind in case you want to discuss it with them.
SBPosted 8 years agogeoffjSubscriber
If your docs are authored in Word or similar then the 1st option to consider would be an Electronic Records & Documents Management System. That will hold the documents and allow you to add metadata so that they become searchable and cross-referenced.
Have a look here: http://en.wikipedia.org/wiki/Document_management_systemPosted 8 years agobristolsurferMember
designing this sort of thing is what I do for a living & the short answer is that the technology is a only a small part of the equation. The key to adding real value to a repository of content is to tag the content in some way (as Geoffj mentions above). Problem is that getting content authors to do this in a way that is useful, coherent and consistent is tricky.
Feel free to email me if you want to discuss in more detail.Posted 8 years ago
Not trying to say it doesn’t happen. I know what happens, and I stand by my comment. Mostly, the quality of ‘content’ produced by ‘content authors’ in such systems stinks.
That’s why companies hire agencies and copywriters to produce their external sites and customer-facing information, I suppose. 🙂Posted 8 years ago
Actually, you seem to agree:
Problem is that getting content authors to do this in a way that is useful, coherent and consistent is tricky.
I’d say those problems apply equally to the content as to the tagging. Unless you’re saying the tags are more important than the information they describe?Posted 8 years agoHTTP404Member
Look at a Content Management System (CMS)
We use Oracle CMS (Stellent).Posted 8 years ago
Tagging or Meta-data tagging is only one aspect of the CMS.
You also need a workable meta data design, an authoring and a release process that everybody agrees upon. We also use a verity search engine that searches into the document with the search tuned and “weighted”.
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