Getting hold of Ful...
 

[Closed] Getting hold of Fulcrum wheels customer service

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Proving difficult.
I have an issue with a road wheel and emailed them last Mon to inform them. States you should get a reply within 72 hrs - nothing. Messaged them on FB today...nothing yet. I can't even remember where I bought the wheels so going to seller not an option.
Anyone had any joy sorting issues?


 
Posted : 30/03/2021 5:21 pm
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They eventually replied to an email of mine, took about two weeks if I remember correctly. Weren't able to help but that wasn't their fault


 
Posted : 30/03/2021 5:23 pm
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i-ride is the UK distributor


 
Posted : 30/03/2021 7:19 pm
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In my experience they were terrible. Odd sized bearings and design. Non existent customer service. I quickly sold what I had. There's a reason they were dirt cheap pre lockdown..


 
Posted : 01/04/2021 10:08 pm
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Could always try contacting Campagnolo, who own Fulcrum


 
Posted : 01/04/2021 10:14 pm