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Proving difficult.
I have an issue with a road wheel and emailed them last Mon to inform them. States you should get a reply within 72 hrs - nothing. Messaged them on FB today...nothing yet. I can't even remember where I bought the wheels so going to seller not an option.
Anyone had any joy sorting issues?
Posted : 30/03/2021 6:21 pm
They eventually replied to an email of mine, took about two weeks if I remember correctly. Weren't able to help but that wasn't their fault
Posted : 30/03/2021 6:23 pm
i-ride is the UK distributor
Posted : 30/03/2021 8:19 pm
In my experience they were terrible. Odd sized bearings and design. Non existent customer service. I quickly sold what I had. There's a reason they were dirt cheap pre lockdown..
Posted : 01/04/2021 11:08 pm
Could always try contacting Campagnolo, who own Fulcrum
Posted : 01/04/2021 11:14 pm