Sorry to disappoint/thanks for your concern but I’ve not ended up under a pile of rubble or someone else’s canopy – I’m working away from home this week so I don’t have much chance to get on here. It might have been a close thing with ending up under another canopy, at least one of the neighbour’s canopies looks like it won’t be up for much longer as I could have got my fingers into the gap between the wall and the top of the support truss and I felt nervous just standing under it.
I contacted Bellway customer care on Monday morning and spoke to a very helpful lady who took all the details and seemed genuinely concerned. She rang me back in the early afternoon to tell me they would be replacing my canopy and retrofitting all the others with the correct fixings within ten working days. I must say I was very surprised it was this easy – I won’t be home until tomorrow so don’t know if anything has actually been done.