MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
I'm looking at some pages someone else has done. Many of the pages have words and some other stuff like embedded videos or WooCommerce products. When I click on 'edit page' I can only see the words, the other things are not there. I can't find reference to them in the 'customise' bit where you change the theme attributes.
And why is the WP official documentation so bad?
It's been years since I've used it but the hidden features might be a premium feature. Wild speculation though. I'm assuming you've checked all other menu options so thought it might be the difference between paid and free features.
Have you looked at the PHP templates?
It's a managed service option from a hosting provider, I dunno what's free and what's not. But the content is the site's own content, and it's there on the page but not when I click through to edit it.
I haven't looked at the PHP templates no, I couldn't find any reference to them in the UI.
Might be previously paid for features which no longer accessible if any kind of subscription expired?
Could be an old version and WordPress updated. Unlikely though. Or maybe they disabled features.
Maybe try it in Google Chrome?
One of the pages has youtube links on it, that I cannot see where they come from. The other has a list of products (using WooCommerce), so I would expect some kind of block that is a product list but I cannot see it.
Two possibilities I can think of
They can be in sections under the main text editor.
Sometimes you have to turn them on or off to see them (Screen Options).
Or they can be global settings under the plugin's own admin section in the main left-hand menu.
I think AlexSimon might be on right track if it's anything like Sharepoint pages. Loads of edit options tucked away all over the place - often not logically named.
Thanks AS I will take a look later.