eBay refund problem.(echeck)
Do not close the case. Once closed a dispute cannot be reopened and you will lose your money.
If you haven’t already you need to escalate it to a claim.
Echecks are the standard means of refunding on Paypal if the seller doesn’t have funds in their Paypal account and the Paypal account is linked to a bank account.
I’m fairly sure you should be covered by Ebay/Paypals buyer protection as long as you returned the frame by a signed for service.Posted 4 years agoFrankersMember
I sold some brakes on eBay and even though I listed the hose length the guy who bought them found them too short
As a gesture I agreed he could return them and when received I organised the credit
It took over a week for him to receive the money (thru echeck) in this time I was getting constant emails & calls from the buyerPosted 4 years ago
Sounds like the seller issued the echeck but his bank account didn’t have enough money in it to honour the check, the same as a normal check bouncingPosted 4 years ago
You’ll have to go through the paypal dispute procedure and they should refund your money then claim it back off the seller
Bought a frame off eBay which turned out to be cracked in 3 place orange found them before it was resprayed. The seller accepted this and I retuned it,the refund went through as an echeck just got this email today.Posted 4 years ago
The refund sent by &&&&&£ (firstname.lastname@example.org) did not clear from the sender’s bank. You have not received funds for this payment in your PayPal account.
Not heard back from the seller yet has this happened to any one else and am I covered with eBay if they don’t pay up. The shock that was on the bike is on eBay right now.bencooperMember
That’s not their fault – if you pay through most online order systems (including mine) by Paypal, PP take the money from you right away. The retailer usually has no control over that, just like they have no control over how long refunds take.
Paypal is a pain from the retailer’s side as well, not to mention the fees.Posted 4 years ago
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