CRC have they stopped the free returns?
I take it this one’s no good?
You can print off a replacement C+ one here… http://www.collectplus.co.uk/chainreactioncyclesPosted 4 years agotownydcMember
“I have returned a helmet to CRC before, I ordered 2 sizes to try and see which was the better fit.
You’ll have no problems returning yours.”
I ordered a large and medium Bell Super, returned the large last week via collect plus, no problems, refund received within 3 days.
However they took 10 days after ordering to arrive and I have just placed an order for some gloves and after 2 days they are still showing processing in the order status. I’m sure CRC used to be quicker than this normally 3 days maximum wait until goods were received.Posted 4 years ago
Maybe it’s the new years sale rush and the wrong time of year to expect a quick turn around?crashtestmonkeyMember
Maybe it’s the new years sale rush and the wrong time of year to expect a quick turn around?
kind of ironic that as their business levels have dropped off a cliff since the new web site, their customer services can’t cope with the massive reduction in demand. My recent order for the esoteric Minion DH tyre order took 4 days just to process.
Does anybody with more than 20 minutes involvement in mountain biking believe the words “chain reaction” and “sale” have a meaningful connection?!Posted 4 years agovincienupSubscriber
Free returns by law would be lovely but is certainly not the case (might be for genuine warranty – not sure)
I don’t actually buy much online if I can buy it locally without getting totally raped but occasionally I do. Granted, I’m spoiled for bike shops in Central Sheffield. Today, I needed to return some shoes that didn’t fit. Post office decided package was ‘bigger than a shoebox’ and 2nd class signed for was a tenner. This may actually be the push i needed to put my money where my mouth is on postage…
Certainly taken a big lump out of the bargain…Posted 4 years ago
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