Did I read on here recently service was slipping with CRC? Desperately need a part I ordered on Saturday for the weekend, wondering whether to just re-buy from Descent Gear (who I forgot about) to be sure.

Any major delays recently?

Thanks

Ordered some stuff week before last on Sunday night, delivered Thursday morning.

yes their times are poo

2 different orders in the last 2 weeks……both arrived next day (although the despatch email came on the next day for both )
The only time an order has been later than next day was when I paid by paypal

Placed an order on thursday and it was here this morning. (Monday). That’s just dandy in my book 🙂

Sounds good, thanks. Just a bit concerned by lack of dispatched email.

Ordered parts last Monday am, despatched Tuesday, arrived Friday.

ordered Friday, delivered Monday (before the dispatch e-mail)

Oh and the envelope was marked for 48hour delivery.

ordered on the 10th, despatched on the 10th. arrived on the 13th. standard free delivery.

ordered on the 10th, despatched on the 10th. arrived on the 12th. standard free delivery.

I ordered some brakes last week, according to the site they are still being “processed”.

Hopefully have them for the weekend.

Ordered a seatpost on Friday, was here Saturday morning.

They have a lot to live up to with their service record. There was a time when you could 100% guarantee a part being with you the next day if you ordered before 2pm the preceding day.

I think their service is still excellent, but I’ve noticed that the whole next day thing has slipped a little. I do wonder though whether that’s the Post Office falling down on their service not CRC.

Just recently, ordered Thursday, arrived Monday. It was however sent Parcel Force 48, so it should have been with me Saturday but perhaps they don’t work on a weekend.

(I have no idea how to use this quote button)
please my ignore first post, was having trouble with singletrack, didn’t realise either post had gone through as server kept timing out. second post has the corrcect date.

I orderred some things yesterday…..normal free posting still being dispatched according to the website…..I will update when they arrive…..need them quick cos my current riding kit is not warm enough to wear outside 🙁

Some Royal Mail planes where cancelled/delayed from Belfast due to the high winds and weather last week. So think that will be a major factor.

The only time an order has been later than next day was when I paid by paypal

I always pay by paypal – an order last week ordered Sunday arrived Thursday.

Has anyone noticed a difference between paypal vs direct paying?

Ordered an Mmmbop frame and headset on the 4th November but still not turned up 🙁

Singlespeed_Shep – Member
Some Royal Mail planes where cancelled/delayed from Belfast due to the high winds and weather last week. So think that will be a major factor.

…guess this might be a reason why it’s taking so long

I’ve ordered a fair bit over the last couple of weeks with the 10% off and all have arrived in good time, ordered Fri arrived first thing on Monday……

I’d say overall the service CRC provide is pretty much top notch, it beats me having to drive into town pay for parking and then pay over hiked prices and get treated like a Mong !

But thats another story !!!!!!!!!!!!!!!

ordered headset spacers and a saddle on sunday.. arrived today

also ordered some trousers from j e james for the first time same time on sunday.. arrived today too 🙂

Placed an order on Friday evening, all items in stock, and it is still ‘processing’. I have had some orders dispatched/arrive really quickly though recently.