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[Closed] Computer Numpty Help please

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 iolo
Posts: 194
Free Member
Topic starter
 

Hello. Can anyone help me please. I'm having trouble with my laptop.
It's running windows 7 with avast virus protection.
Avast has stopped working. It says "error during resetting the aavm subsystem. detected rpc error".
hen reinstalling Avast it says "Error reading product data from C proram file. Setup cannot continue". I have tried to Google it but nothing works.
I tried changing a few things to try and make it work and have buggered up the settings. The wifi does not pick up any signal and it says " Failed to connect to a window server.Windows could not connect to the system event notification service" I have no idea how to get it back.
I tried restting to yesterdays settings but avast does not let me do it.


 
Posted : 04/05/2012 7:58 am
Posts: 0
Full Member
 

Bin Avast and use Microsoft Security Essentials.


 
Posted : 04/05/2012 8:00 am
 iolo
Posts: 194
Free Member
Topic starter
 

I cant bin avast as it wont let me uninstall it.


 
Posted : 04/05/2012 8:32 am
Posts: 12
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System restore?


 
Posted : 04/05/2012 8:33 am
 iolo
Posts: 194
Free Member
Topic starter
 

How would I do that?


 
Posted : 04/05/2012 8:48 am
Posts: 14649
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[url= http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/ ]system restore[/url]

But first I'd try using the [url= http://www.avast.com/uninstall-utility ]Avast uninstaller[/url], though the WiFi issues makes me wonder if there isn't another underlying issues.. Lots of suggestions on the net about how to fix the notification service error, I'd suggest you get rid of Avast first, try installing MSE and running a scan, then install/run a Malware scanner too.

Have you backed up all of you data lately?


 
Posted : 04/05/2012 8:52 am
Posts: 1070
Full Member
 

Windows you say? Reboot it. If that doesn't work, reboot it again. If that still doesn't work....

Sorry, not very helpful but couldn't resist 🙂


 
Posted : 04/05/2012 9:10 am
Posts: 2053
Free Member
 

I had the same error with Avast after a system restore, using the separate uninstaller linked above allows you to uninstall it, then you can either re-install the latest version or an alternative.


 
Posted : 04/05/2012 2:07 pm
Posts: 77687
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Bin Avast and use Microsoft Security Essentials.

This.

The reinstallation issue could be a corrupt download; I'd suggest downloading it again but TBH you're better off with the removal tool.

Might be worth an online scan with [url= http://www.eset.co.uk/Antivirus-Utilities/Online-Scanner ]ESET[/url] if you're still struggling just in case an infection has nobbled it; some specifically target installed AV.


 
Posted : 04/05/2012 5:44 pm