This is a tale of things going right, just in time for Christmas
After 18 months of being mercilessly ragged/minced around Cannock, my trusty Ramones…
…developed a crack in the seat tube…
Commencal offer two years warranty on the frame but I thought that they might try and ‘do a Trek’ and get out of it. Nevertheless I fired off an email to Commencal’s warranty dept and can you believe it I got a very polite reply inside 20 mins asking me to take the bike back to the Leisure Lakes for inspection.
Leisure Lakes submitted a claim and after a few weeks a shiny new frame arrived…
…which has now been built up…
…and is back being ragged minced around Cannock…
Just wanted to say a big ‘thank you’ to Jerome at Commencal and all the lads esp Jayce at Leisure Lakes W’ton for sorting it out