I was going to write a post saying that it’s not really their fault blah blah….shipping….blah blah….
but looking at the website, they do try to make out that the items should be coming from US or UK….
From their website:
GENERAL
DiscoBrakes.Com Pte Limited is a Singapore based company with distribution hubs in the UK and USA
SHIPPING
We ship worldwide from the Surrey, UK and Ohio, USA. Normal dispatch is within 48 hours.
So, if ordering within the UK it’s not unreasonable to think they’d be dispatching items from Surrey. And equally, you might well expect to be able to reach someone on the end of the phone in Surrey.
It does say that the company is based in Singapore, but there are plenty of companies who are ‘foreign’ but have a presence in the UK.
The problem with these websites is honesty.
If they just openly said that they are based in the Far East & shipping might take a few weeks, I’d much rather that than trying to hoodwink customers & make them think that they are getting stuff sent to them nationally, rather than internationally.