Bike24 returns. Home › Forum › Bike Forum › Bike24 returns. Viewing 3 posts - 1 through 3 (of 3 total) Bike24 returns. andytherocketeerSubscriber The delivery usually comes with a returns label, which I thought is valid for any postal service in EU. I had no issues returning one item (had missing parts), although that was within Germany. Drop them and email and they tell you what to do (and probably send you a label too). Posted 4 years ago mudsoulMember I bought a pair of XTR pedals from them two years ago. The drive-side pedal failed last May. Bike24 asked for the defective pair back and sent me a new pair after about 2 weeks of receiving them. Posted 4 years ago jam boSubscriber Any experiences? Will they refund postage as my bargain Vans Gravels have started falling apart. Posted 4 years ago Viewing 3 posts - 1 through 3 (of 3 total) The topic ‘Bike24 returns.’ is closed to new replies.