Bike24 returns.

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  • Bike24 returns.
  • Premier Icon andytherocketeer
    Subscriber

    The delivery usually comes with a returns label, which I thought is valid for any postal service in EU.

    I had no issues returning one item (had missing parts), although that was within Germany. Drop them and email and they tell you what to do (and probably send you a label too).

    mudsoul
    Member

    I bought a pair of XTR pedals from them two years ago. The drive-side pedal failed last May. Bike24 asked for the defective pair back and sent me a new pair after about 2 weeks of receiving them.

    Premier Icon jam bo
    Subscriber

    Any experiences?

    Will they refund postage as my bargain Vans Gravels have started falling apart.

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