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  • Apple watch screen repair
  • Tom-B
    Free Member

    My wife has cracked the outer edge of her apple watch. It wouldn’t actually be too bad if it wasn’t for the fact that her main sport is swimming, so water ingress would now be an issue.

    What’s the most cost effective screen replacement? I’ve seen that Timpsons do it, but it’s £150 for the SE screen. Seems pretty hefty.

    GHill
    Full Member

    I think Apple charge £195 (for the smaller SE), if that helps as a point of reference

    Tom-B
    Free Member

    Blimey! Cheers for that….. they’re only about £250 new ffs.

    neverownenoughbikes
    Free Member

    Maybe find out what the excess is on the watch to be fixed under the applecare policy and then take out the policy, wait a month, and get it fixed.

    As an example our daughter has an 11 inch ipad pro gen 3 and when the screen cracks they just replace* the entire thing for 40 quid under her applecare policy, can do that twice a year, applecare is 4 quid a month.

    * seems like a shocking policy to me to make the screens so expensive to fix it’s better to just give you a new one. Not really the environmentally friendly electronics we are supposed to.be moving towards.

    zilog6128
    Full Member

    Maybe find out what the excess is on the watch to be fixed under the applecare policy and then take out the policy, wait a month, and get it fixed.

    pretty sure you can only take out AppleCare within a certain timeframe when you first purchase it (certainly that is the case with the laptops, etc)

    seems like a shocking policy to me to make the screens so expensive to fix it’s better to just give you a new one. Not really the environmentally friendly electronics we are supposed to.be moving towards.

    it’s not ideal no but the alternative would be to make the watches much bigger overall (and possibly more expensive to initially purchase) in order to have more discrete, repairable components – which is probably not what most consumers want. In fairness, the watch glass is pretty tough, mine (series 3) is ancient now and I’ve bashed it countless times – the glass is covered in scratches – yet it’s never broken! I think you need to be pretty unlucky to actually crack it.

    Tom-B
    Free Member

    Is Apple care on a device by device basis or just a one policy fits all type thing? I’m fairly sure that she has Apple care on her phone.

    zilog6128
    Full Member

    it’s per device

    Tom-B
    Free Member

    Ah ffs. Cheers for the info. Looks like that’s her birthday present sorted anyway! (Ironically the Apple watch was her 30th present a few years ago).

    Rockhopper
    Free Member

    Its likely that Apple wont actually repair it – they might say they will but they’ll actually swap it for a new one.  None of their devices are designed to be easy to repair.  Watches, iPads and iPhones use glue in many places so even if you know what you are doing there is a fair risk of causing damage just by taking it apart.

    Third party repairers wont be using genuine Apple parts as I don’t believe Apple will sell them.

    zilog6128
    Full Member

    Third party repairers wont be using genuine Apple parts as I don’t believe Apple will sell them.

    no I believe this isn’t the case any more as (due to an EU ruling?) Apple have had to make genuine spares available. (That isn’t to say that some repairers won’t still just be using crappy eBay parts though!)

    Gadget insurance from Adrian Flux is fabulous – circa £25/year (maybe a bit more now). Off the top of my head, I’ve had – Microsoft Surface Pro (dropped onto a tiled floor whilst in Spain), Powerbeats Pro earbuds (lost), iPad Pro (dented side so pen wouldn’t charge). Probably around £2.5k total value

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