Are you surprised? Most Apple users won’t care a stuff as long as they get their thing they are wanting…some of them might have an inkling but the vast majority won’t give a monkeys…unless they have the actually take the hit and pay extra to cover this hike.
Plenty of alternatives around (I’m not about to start an Apple rant) but I guess the Apple model is just one example of how it can be – they have a pretty captive audience so if you want to compete in this area then you (the provider) need to accept the hit.
It isn’t like Android as if the kit doesn’t work, it isn’t allowed on the Apple Appstore, whereas the Android model isn’t quite to robust for testing (but I have found through searching that there are a lot more free things on Android) – user decides…if the Apple way is how they want to go then so be it…but the providers of these apps/services are going to feel a wee pinch with this 30% cut (although in a lot of case, the provider is making a small fortune – but that totally depends on how many people download the app and stuff so it isn’t the same for every provider).
Google have announced a similar model but only taking 10% cut…which is probably going to attract more providers and encourage the existing providers to stay.