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Trying to confirm my password to set up a new router and AOL are proving to be spectacularly bad.
After 40 minutes on the phone yesterday trying to talk to someone who could not understand me and I could not understand them I was given the wrong password, no idea how much that call cost me.
After 8 emails to technical support I have receieved no answer.
I have tried calling the technical support number again today only to get a message after a few minutes that their systems are down.
I cannot be the only person to come across this totally carp service, has anyone out their discovered a phone number for a UK based technical support centre ?
Posted : 16/09/2011 1:18 pm
