So second ride out on my new tyres (Conti MKII 2.2 Protection Black Chili) and I have managed to rip a knobble off. I’m not sure how exactly, just going down a local descent I’ve ridden loads of times before, smooth rocks only – no sharp edges etc.
Anyhow, this produced a slit in the tyre about 1cm long. You can’t see it very well in the photos but I can almost get my little finger through it. It’s right underneath the knobble that’s ripped off. Needless to say, the (tubeless) tyre went flat instantly. Given that they’re so new, is there any chance of a warranty job on this? As you can see, it still has all the hairs on!
I warrantied a defective schwalbe (undersized beads) but that was pretty straightforward. Here I reckon they could say it’s just riding damage but it’s definitely worth the attempt.
Good luck, take it back to where you got it from but im pretty sure they will say “you’ve been having too much fun”. Deformed tyres are different to a rip caused by rock (or whatever it was).