Easy ring probate helpline ans ask to make an appointment, ensure they know where you live as we where sent 100 miles away despite local office being 3 miles away, they didnt seem to have any geographical knowledge or google earth to help, but theyre extremely freindly and chatty.
Make appointment, take details of who you are , driving licence and passport, have a nice chat, swear on a book called a bible, sign some form and ask for some copies of probate certificates,then say many thanks and off you go to approach the banks and building societies to retreive the money your parent had in them, beware that santander are crap and make excuse after excuse about not leting you have the money .
Then when everything is sorted, expect a letter from an office of the DWP, saying they want money back for overpayment of benefits,something which you never knew of, numerous phone calls, refusal of a face to face meeting with anyone, an appeal to the court and a long meeting with a nice chairman of appeals, and youve lost the case, and a few days latter a demand for the cash owed.Which we had to pay.