- A online bike shop that delivers on time. Is there such a thing?
I’ve had a bad run recently with CRC and Wiggle. In all cases items have been in stock, ordered before 1pm, paid for next day tracked delivery. Next day… nothing.
In the opinion of STW which online store is the most consistent when it comes to delivery times on tracked / priority services? One that doesn’t use Royal Mail / Parcelforce / YodelPosted 4 years agowigglesMember
Merlin are great, even phoned me when the top cap I ordered was not in stock with the colour I wanted so did I just want a black one so they could send it out that day(was quite a big order)
Obviously they don’t sell everything but superstar are stupidly quick, ordered some nanos on a Friday at 2pm and turned up Saturday morning.Posted 4 years agoandytherocketeerSubscriber
The swiftest I’ve had recently were bike-components.de
Bike24 seem to hold on to the order 3 days before doing anything (and that’s specifically ordering on a Tuesday not in any of Germany’s large number of weeks with public holidays*), then delivery lightning quick.
CRC – last 2 orders have been 15 day turnaround (makes planning orders near vacations etc. impossible)
Superstar were very quick.
Wiggle managed a 10am next day delivery in Germany for a 4pm GMT order once, just with whatever their basic delivery is.
Even better – another Wiggle order came via a courier that uses a local bike store as a parcel collection point 🙂 😈
(* just a note for those in UK who do order from the regular German bike stores… May/June has a lot of holidays)Posted 4 years agogiantjasonSubscriber
i have noticed that with Wiggle it depends on what you buy. if its just a small item then it will go royal mail standard delivery, but if its larger it then goes via Hermes or similar and can take longer.
it would be easier if they were consistent but they arent capable of this!Posted 4 years agoThrustyjustMember
2 recent CR deliveries have been 10 days for a front mech and 6 days a pair of tyres. Other times is usually 2 to 3 days, which is fine as long as I work around what I have ordered. Merlins are 1 to 2 days. Recent high value orders with merlins were next day am, with registered and recorded.Posted 4 years agohooliMember
ribble cycles seem to be good, CRC not bad and wiggle terrible. Seems wiggle have a systems issue where if you order the last item in stock, the system gets confused as it has accepted your order but then updated itself to show no stock left so the order for the last item gets put on hold.
I am told it is due to be fixed any day now but has caught me out several times.Posted 4 years agomilky1980Member
Out of CRC, Wiggle, Merlin, Tweeks and Halfords Merlin and Tweeks are the fastest and most reliable for me. Had an order from CRC sent in 3 separate packages a few weeks ago and the second one went missing for over a week. Eventually turned up but was annoying!
I fit bits to my mate’s bikes (mainly their kid’s) for cake/contributions to the upgrade fund so order a fair bit!!Posted 4 years agoaracerSubscriber
One that’s already been mentioned lots, and one which hasn’t:
Have got next day delivery from both of those on every order – OK so I’ve not ordered vast amounts, but probably at least 5 orders from each.
Interested to hear the Ribble are speedy nowadays – that didn’t used to be the case, and has put me off ordering from them in the past.Posted 4 years agojonathanSubscriber
I’ve had a few recent order with CRC that have definitely used the full “3 working days” – as in order Wednesday arrive Monday or order Tuesday arrive Friday. I guess it’s only annoying as I’ve got used to them being quicker, so they’ve turned up later than I’ve expected. Although I guess as this thread is about picking your supplier according to how quick stuff arrives it matters and CRC seem to have slipped behind some of the competition a bit.
Also I did have one thing marked as dispatched, but it didn’t appear on Parcelforce’s tracking for over 24 hours – so it’s clear that “dispatched” doesn’t mean it’s left the building.
I gave up paying for next day from Wiggle as it was always the day after next day, and the free postage stuff turned up quicker.
Tweeks were very quick when I used them recently – definitely proper next day.Posted 4 years ago
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