2Pure Edinburgh – Jolly nice chaps.

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  • 2Pure Edinburgh – Jolly nice chaps.
  • toss
    Member

    Just a shout out really for the excellent service from these guys. Got my Joplin 3 Dropper Seatpost repaired and serviced FOC with them. It was at their suggestion, too…..

    The thing was not holding air and leaking fluid. I initially enquired about a repair and a service which would have been £40+ but they said they would try and do it on warranty.

    Because I still had my receipt etc they did just that despite it being over 12 months since bought. I sent it off and two weeks later, its back, like new – for nowt 🙂

    really chuffed with that service.

    Cheers, T

    T

    Premier Icon scaredypants
    Subscriber

    Those folk always get good reports – despite working with CB

    They sure are – fixed a knackered Niterider for me and were very nice about it too.

    lucien
    Member

    I’m guessing they’ve had lots of practice at giving a good service, must be major employer in Edinburgh

    pjm84
    Member

    Yep them guys are spot on unlike others in the bike industry.

    Premier Icon nuke
    Subscriber

    2Pure = Only reason to consider buying CB products

    One of my Joplin 3 seatposts is currently with them…3rd time iirc.

    what/where are they? never heard of them..

    UK Distributers (and do warranty work) for CB, Ibis, Niterider and lots of other stuff. Not a shop.

    eemy
    Member

    A few years ago they rebuilt one of my pedals after it fell apart on the trail and I managed to lose most of the bits. I’m not sure if I even had the original receipt. Excellent service.

    Given the warranty is 2 years I should hope they did sort it! Have heard good stuff about them before, we have one that’s suffering same problem (losing air and oil).

    Premier Icon valleydaddy
    Subscriber

    my Joplin4 has just died 🙁 losing air and oil like above, so hoping for good service from 2pure – just fired off an email.

Viewing 11 posts - 1 through 11 (of 11 total)

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