Why are Evri just completely rubbish?

Evri issues getting more traction in the mainstream media and with MPs. So Evri doubled its profits recently, but wants more so it is cutting the wages it pays its most important staff. All is good as long as the directors and owners pockets are full 🤬 

MOD: Link removed as it was broken.

Absolute crap for me last week (or so). Had the message they'd received it... it then just sat there with no movement or change for several days. I went back to the retailer I was buying from. They eventually got back to me and said Evri had told them it was lost. What did I want to do - refund or resend a replacement. As it was wanted as a present I said replace. Quite a few days later I got an Evri message saying it was out for dispatch... when I checked refence numbers I realised it was the original. I then got Evri message giving a time for delivery.... time passed, wasn't delivered, then message from them sorry they were late, then another saying it wouldn't be coming that day... went to bed. It had been delivered at some time that night.  What a shower.

We are lucky, a local courier company in Oban handles all deliveries to the island - Evri, Yodel, DHL and the rest. Everyone knows the drivers by name and I’ve yet to have anything go missing between the depot and here in over 4 years. You can also leave your door unlocked so even if you’re not in, it will be left inside. On the rare event that something gets mis-delivered there’s usually a post on FB with the POD photo and it gets tracked down. 

I saw a Faceache post where an MP was saying she had written to the MD of Evri and he wanted details of postcode areas most affected. Cue hundreds of idiot constituents posting full details of their missed deliveries inc what it was and their full addresses. It did highlight that Evri are completely shite but some people are really quite thick. There’s also a BBC article showing that then drivers are only paid for deliveries so they just lob stuff anywhere and mark as delivered..

Panorama having an Evri special right now. Look a right shambles.

Evri are undoubtedly rubbish, but ... I recently had 2 orders from Runners Need. In both cases they claimed "next day delivery". In both cases the actual Evri label showed they'd been delivered with a 2-day service. So unless Evri took "next day" money and provided 2 day service (not impossible) it seems that the shop advertised one thing and supplied another. I had been fuming about Evri not delivering my running shoes when I expected them, but maybe it was not actually their fault.

I don't have a very high opinion of Evri, but we've also had no normal RM deliveries for more than a week here now.

It's a bit ironic really... haveing ranted about an Evri screw up earlier in this thread I've since had another delivery by them.... perfect, notifications, timing, knock on the door delivery, pleasant driver etc.  

However, I'm now waiting for a Royal Mail delivery.... been delivered to wrong depot, sat there for a couple of days, now somewhere else (Milton Keynes) and no further update. The on-line shop don't seem that interested.... 

My evri delivery guy is local to the town so is very good but evri as a company are dire, I ordered stuff from aliexpress for xmas on the 3rd dec, had multiple email notifications from aliexpress letting me know exactly what's happening, where the goods are and they arrived in UK on 8th dec and handed over to courier which was evri..................11 days later I am still waiting on delivery.

  edit to above : 

Apparently my parcel that evri have been in possession of since 9th December has been handed to yodel (oh myn****ing christ....) and is due for delivery by the 27th December.