Sky tv help -glasgo...
 

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[Closed] Sky tv help -glasgow.

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Posts: 0
Topic starter
 

Long shot. But can anyone in the glasgow area recommend a firm to fix sky dish. Getting lots of pixelation and blue screen problems at the moment. Cheers.


 
Posted : 02/08/2013 7:58 am
Posts: 14794
Full Member
 

Campbell & Kennedy are the company Sky use locally for installations.


 
Posted : 02/08/2013 8:50 am
Posts: 0
Free Member
 

I assume you have already tried 'Sky' Themselves or have a reason not to(Bad experience previously?)

Your problems could be caused from a number of issues such as Poor Alignment,Failing LNB,Cable damage,Water ingress to cable,Interference both Internally such as a Cordless house phone/PIR sensor to name 2 or external interference.


 
Posted : 02/08/2013 4:33 pm
Posts: 0
Topic starter
 

Sky's £65 callout is a bit off putting.


 
Posted : 03/08/2013 2:28 pm
 iolo
Posts: 194
Free Member
 

£65 is cheap. And sky will guarantee it. It's a no brainer really.


 
Posted : 03/08/2013 2:40 pm
Posts: 1343
Free Member
 

Just call them up and tell them you are moving to Virgin as signal is crap. I did this and got a new box and dish free (well out of standard warranty).

They will put you through to a customer retention department who will try to do everything to keep you.

Try it!


 
Posted : 03/08/2013 2:44 pm
 br
Posts: 18125
Free Member
 

+1 call Sky.

When they tell you it's £65 ask to be out through to cancellations, and tell them you're cancelling because you're not prepared to pay extra to fix a problem to access their subscription service - and complain saying you pay £x per month.


 
Posted : 03/08/2013 3:04 pm