[Closed] Router fine with test socket but not NTE5 master socket - eh?

Sounds like the filter you've put into the test socket is dodgy. That could give you noisy phones and no ADSL. I don't quite follow what you're saying about a second filter?

I've been running my phone and broadband from the test socket for about 6 months - connected them that way when I had a line fault and haven't wanted to disconnect the broadband to put faceplace back now the line is fixed. It's short term in the sense that it's less tidy but it works.

I'm deeply confused about this first / second filter business. Can you elaborate a little as to what you mean?

Plugging in the NTE5 has the net effect of introducing the extensions into your home wiring system. Three things here,

1) *every* socket with equipment connected requires a microfilter, not just the one with the router attached.

2) all other things being equal, even without other equipemnt the addition of the extra cabling can be enough to have a detrimental effect on your data connection. (Anecdotally, mine went to pot when I connected in the upstairs extension, even though it hadn't been used in years; tearing the wires out and using cordless phones upstairs fixed it.)

3) is the bell wire pair (orange wires on pins three and four) connected to the back of the NTE5? Disconnect them if so, you don't need them and they introduce interefence.

Agree. Sounds like filter user error, filter malfunction or bell wire issue.

I'll post a pic in a bit. That should either clear things up or expose my stupidity 🙂

NTE wired up wrong? the 'incoming' wire should be attached to the 'big' bit of the NTE, not the little frontplate.

Filters:
1 simple rule. you only need a filter in each socket that you plug a wired phone into.

beware of 'double filtering' where you plug, say, an extension lead into the 'phone side of a filter (off an NTE), then plug your router into another filter on the end of the extension.

edit: could also be the filter itself.

Right, here's how it's set up:

- Filter A plugged into test socket (splits off to router and filter B)

- Filter B plugged into filter A (splits off to master only)

[img] [/img]

If I put the master plate back on its housing and plug in a filter (any filter) that splits off to router or router/phone then it doesn't work. Hence using a second filter (B) to connect the master into A.

Something weird going on or should I be shortlisted for the Darwin Awards?

Does the master plate have extension wiring attached to the connectors on teh back?
Where is the extension wire?
Try using one of these?
[url= http://www.run-it-direct.co.uk/BTNTE5ADSLfaceplate.html ]ADSL NTE2000[/url]

Can you take a picture of the back of the faceplate showing the wiring please?

How is ADSL connected "Upstairs" is it WiFi or is there a network cable?

Yes, the master plate is wired up and feeds off into the house:

[img] [/img]

Re that NTE2000, I thought you weren't "allowed" to change the plates?

How is ADSL connected "Upstairs" is it WiFi or is there a network cable?

Until yesterday, I was running the router from one of the bedroom extensions. This was working fine, although I sensed I wasn't getting the most bandwidth hence wanting to use the master.

PC is wired in via a 10-15m extension while everything else is wifi.

See that orange wire there on pin 3? Pull it out.

Re that NTE2000, I thought you weren't "allowed" to change the plates?

The test socket is the demarcation point. Anything in front of the test socket is yours to do as you please. Anything behind it is BT's.

If you're going to replace the faceplate, I'd recommend [url= http://www.adslnation.com/products/xte2005.php ]this[/url] personally.

I removed the orange wire and get the exact same result as per my original post, i.e. rehouse the master > plug filter into master > add router = no ADSL at all 🙁

Then either,

a) there's something on the extension wiring causing a problem, or

b) that faceplate is broken.

You could narrow it down by disconnecting the other two wires. If it starts working it's a), it it doesn't it's b).

Before you do anything, you'll need an IDC punchdown tool to reconnect the wires into the terminals; you should be able to pick up a 'disposable' one for under a pound (and if you have to replace the faceplate you'll need one then anyway).

you'll need an IDC punchdown tool to reconnect the wires into the terminals

I'll need one of these if opting for a new faceplate?

why you no listen?

DOUBLE FILTER=NO CONNECTION.

edit: out of each side of the filter you will either have voice or broadband, its a FILTER not a doubler.

I'll need one of these if opting for a new faceplate?

If you want to plumb the extension back in, yes.

DOUBLE FILTER=NO CONNECTION.

Is that actually the case? You're applying the same frequency filter twice; I've never tried it, but I can't immediately see why it wouldn't work. I'm assuming the OP is using two filters as the cable would otherwise foul on the faceplate.

In any case, if I've read this correctly the OP says that -does- work, it's mounting the plate normally which fails. Which, thinking about it, is bloody weird.

Wait, I know.

In the disassembled state, you're filtering the connection before it gets to the extensions. With the plate on the wall, you're passing an unfiltered connection round the house. Is there a microfilter on the upstairs extension(s)? If not, that's your problem.

guess what, if you plug another filter into the voice socket of a filter (as above picture) there is nothing left to filter.
the extra filter will only cause problems.. and thats if all filters are ok

op, try one filter plus the dsl cable then into the router ONLY in the NTE backplate, have the router next to the NTE.

whats the result?

ps, that nte looks old, does it have an old T logo?may need changing.

Result 🙂

Router running straight off the master (via filter A) + filter B upstairs.

Speed 20% quicker plus phones are working fine with no interference.

Re the last couple of posts above, the only way I could get it to work yesterday was to use 2 filters, thus enabling the master (with extension) to connect back into the test socket. That's probably why it looks weird - but that was my only workaround until now.

Cheers guys.

I'll pick up a new plate and one of those tools.

guess what, if you plug another filter into the voice socket of a filter (as above picture) there is nothing left to filter.

Are you sure?

You're filtering out the DSL signals, and then filtering out the (now non-existent) DSL signals again, surely? But that doesn't matter as you've already connected the router to the first filter.

I'd have to try it to be sure, but I'm not following your logic here I'm afraid. Am I missing something?

Result

Groovy. What was it, upstairs filter missing?

With the DSL faceplates (either the one I linked to or Muddy's), you can run the extension from a pre-filtered terminal; so you can then do away with the upstairs filter. Assuming you wire it properly, anyway. (-:

Groovy. What was it, upstairs filter missing?

Yes, exactly that. I would've tried that myself but all the Googles I did yesterday just said plug straight into the master ... not one mention of ensure you add a filter to other extensions. There may well be something odd about the wiring arrangement here but at least it's now up and running. Ta

I did say that in my first post, y'know... (-:

Glad you're sorted, anyhoo.

Are you sure?

Yes.

6 years of ADSL faulting.

If you daisy chain say 8 filters then plug a phone in it'll be fine?
It could work fine for a while.

The more stuff you plug in, the more likely you are to have a problem.
Keeping it simple= reliability and speed.

my 5p worth to the OP.
1.The NTE is old, i would consider getting that changed by an Openreach engineer, if you are not getting the same speeds as your neighbours (leave it a couple of days for the connection to settle after your latest fix)
2.Take off that single orange extension wire (as per your photo) thats attached to the front plate. it can cause problems.
3. only plug ONE filter into a socket where you use a wired phone, (or sky box etc)
4. Take care that you have filtered correctly, double filtering or trying to run your router off the voice side of the filter output is the bigger user error there is.

ADSL frontplate= waste of money generally, the plug in ones do the same job.

ADSL frontplate= waste of money generally, the plug in ones do the same job.

Can I add my own woes onto this thread, no need to start a new one.

I've been having connection and speed issues since the beginning of December. Paying for upto 24meg broadband, equipment at the exchange claims about 5-6meg, never received above 1.8meg, steadily got worse, sometimes as low as 0.1meg. Tried the tech support through the ISP, slight improvements but still the same generally.

ISP have sent a new modem router and instructions to connect to test the internal wiring in the house. connected up the equipment as usual, no difference. Normally the modem is connected to a permanent extension. So tried plugging into the test socket, face plate off and found that the extension has been wired into the back of the faceplate. So, micro filter into the test socket, short DSL cable into the modem, ethernet cable to desktop. 5.6meg at desktop. I then try adding in the extension lines, first the external that Sky fitted to the lounge, retest at desktop, 3.6meg, reconnect the face plate and plug in the modem into that, 3.2meg. Now reconnected as original, 2.6meg.

I've got a filter fitted at every socket, I've also checked the filters and swapped with new ones. All good.

Question. From the master socket there is an extension that runs somewhere in the house to where the desktop and modem is located, "other" lounge, rough guess about 20m. Would the broadband signal drop or degrade with that sort of run?

To add difficulties, the master socket is in the hall, next to the front door. No power to there so I can't move the modem there without trailing extension leads and an ethernet cable.

I'm thinking off getting the master socket moved to the lounge, set the modem up there, phone, TV, PS3. Then use the installed ethernet cable I have there to run to the desktop, in the "other" lounge.

Answers and suggestions please. (Please note I'm not too tech savy, so small words please)

Thanks.