My Dyson sucks
 

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[Closed] My Dyson sucks

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More likely it doesn't...

Despite changing the filter bits its still fairly unsatisfactory as an upright, the wand is ok but not amazing. Its about 6 years old (DC07 Animal).

Is there any standard maintenance or anything that should have been replaced by now? The roller spins but its hardly picking anything up, anything remotely stubborn needs the wand on it.


 
Posted : 30/12/2010 10:18 am
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There is a website that shows how to dismantle them to clean out all the dust which gathers inside - I did it to mine and it improved things for a while but eventually I replaced it with a non Dyson


 
Posted : 30/12/2010 10:20 am
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I would say the belt needs changing, they stretch a bit and go shiney on the inside and the roller shaft doesn't engage with the same friction.


 
Posted : 30/12/2010 10:30 am
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Thanks, I'll try cleaning it and changing the belt.


 
Posted : 30/12/2010 10:32 am
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If you've changed/washed the filter bits and checked there is nothing blocking the pipe then it will be a knackered motor/fan. Our DC11 burnt out a motor armature a few months ago after about 4 years of heavy use.

Get on to Dyson support. I got a brand new motor and fan assembly for for about £30 delivered IIRC. Took me about 30 minutes to replace it. I effectively now have a brand new machine


 
Posted : 30/12/2010 10:34 am
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Have you tried new brushes, as they are turning and not picking up?

Did this to ours and returned performance.


 
Posted : 30/12/2010 10:48 am
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+1 for a Henry


 
Posted : 30/12/2010 11:30 am
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You've done well to get 6 years out of it. My ex used to go through one every 18 months - bloody thing was never off!


 
Posted : 30/12/2010 11:33 am
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I'm reluctant to buy new as i'm sure its repairable and it cost a lot when new


 
Posted : 30/12/2010 11:52 am
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I'm reluctant to buy new as i'm sure its repairable and it cost a lot when new

Clean it and keep it as a spare. Put your money towards either a Henry (bit agricultural I think) or a Miele Dog & Cat (brilliant).

This is what I did about 4 years ago and have not touched the Diesoon since.


 
Posted : 30/12/2010 11:58 am
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Has your dyson got a Hepa filter,Mine had become blocked after about 4 years.Replaced this(available on ebay) it is located under the bin ,you have to remove a plastic cover to get to it,It looks very similar to the one you wash but it is different.


 
Posted : 30/12/2010 12:04 pm
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Those upright Dysons are a nightmare, useless!! The other type of Dysons are much better, suck better and don't go wrong as often...

We have 8 Dysons between us here at work, 6x are uprights, the uprights have had the engineer out twice now. The ones that aren't uprights are owned by dog owners and vacuum every other day, rather than once a week, they are the dogs bollox. 😉


 
Posted : 30/12/2010 12:06 pm
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you never see any professional cleaners carrying a Dyson around.. Henry all the way


 
Posted : 30/12/2010 12:20 pm
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They are very repairable, lots of spares available and easy to work on. There are holes inside that can get blocked if you use it for too-fine dust like plaster etc.


 
Posted : 30/12/2010 12:31 pm
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Stop bloody going on about Henrys please. The guy did not ask what cheap basic vacuum cleaner he should buy.

You see plumbers mostly driving around in Transits, doesn't mean I should get one for my main car does it?

Oh and you may find a blockage in the pipes leading to the bag..


 
Posted : 30/12/2010 12:34 pm
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Dysons are shit - ours was a brittle lump of shite plastic. henry on the other hand is a cleaning legend!


 
Posted : 30/12/2010 12:35 pm
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Dysons are shit

No they're not.

Are there cheap fake Dysons going around or something? Wtf do you people do with your bloody hoovers? I have owned two cylinder ones since 1999 and the second was an upgrade to one with a beater. My sister still has and uses the original one.


 
Posted : 30/12/2010 12:51 pm
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They are awful.

Ipods of the cleaning world


 
Posted : 30/12/2010 1:04 pm
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[IMG] [/IMG]


 
Posted : 30/12/2010 1:25 pm
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Think we've had our DC-05 cylinder for over ten years now.

Burnt out the motor once (sucking up brick rubble). Easy to dismantle and replace as CaptainMainwaring said.
Other than that just a replacement HEPA filter and a wash of the other one.


 
Posted : 30/12/2010 1:37 pm
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[img] [/img]

😆

I'd like a decent vacuum cleaner, but an upright, can't be arsed with lugging around our cylinder cleaner. Which is a Dyson. And not great. But it's the landlord's, so we don't complain.


 
Posted : 30/12/2010 1:43 pm
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Our local recycling centre is like a Dyson graveyard


 
Posted : 30/12/2010 2:08 pm
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If Carlsberg did vacuum cleaners, then it would be the MIELE cat and dog. 🙄 😳


 
Posted : 30/12/2010 2:12 pm
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Another vote for henry here.


 
Posted : 30/12/2010 2:57 pm
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A Henry is based on a proper industrial vacuum cleaner design.
A Dyson is a lifestyle product.

A Henry can survive a fall down a set of bare concrete steps.
A Dyson will not survive a fall down a shorter set of carpeted stairs.

A Henry doesn't go wrong.
A Dyson will cost you eighty pounds (not including P+P) for a replacement piece of moulded plastic. Eighty pounds.

A Henry will survive years of being kicked around a large shop floor, in the back of a builders vayn, in a carpentry workshop.
A Dyson will not survive one year of being used in an average sized family home.

Dysons look 'cool', and do actually work well due to clever (British) design. Sadly, they simple aren't very robust or tough.


 
Posted : 30/12/2010 3:24 pm
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get a Miele - best vacuums

or Henry's are pretty bomb proof if on a budget and they have that nice smiley face - you can get the numatic industrial version if you don't like the face...

having said that my only experience of Dyson was my dads Dyson Ball Barrow...back in the day - James Dyson has got a real thing for balls
[img] ?w=300&h=257[/img]


 
Posted : 30/12/2010 3:42 pm
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Our Dyson replaced a Henry. They both have their merits.
IMO the Henry is better for wooden / stone / carpet tile flooring, whereas the Dyson is much much better at normal carpet, due to the brushbar.

FWIW our Dyson hasn't missed a beat for the last 7 years despite being used daily (in an average sized family home with a dog and 2 messy kids), whereas the Henry is on it's second motor.

The old Henry lives out in the garage and is used for cleaning out the car / guinea pig cage / brick dust etc.

Renewing the filters on the Dyson every couple of years keeps it running well.

So long as it keeps the house clean, I couldn't give a toss what make it was, i'm no vacuum snob! 😆


 
Posted : 30/12/2010 3:43 pm
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You see plumbers mostly driving around in Transits, doesn't mean I should get one for my main car does it?

Of course it does.........if the purpose of your vehicle is to carry plant materials and fittings around.

Want to suck up dirt and rubbish from the floor ? ........then get a Henry.

Dysons imo, are let down by the fact that they don't have a handy easy-to-dispose-of bag which collects all the dust and rubbish. I can't for the life of me figure out how they managed to miss that one.


 
Posted : 30/12/2010 4:03 pm
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MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE,MIELE.


 
Posted : 30/12/2010 4:10 pm
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Dysons imo, are let down by the fact that they don't have a handy easy-to-dispose-of bag

It's a good thing. It means you don't have to buy new bags. You can just empty the drum into a bin.

We bought a Dyson because it had a decent turbine head. The Miele one was rubbish. Henrys don't have a turbine head. Which is why they won't get stuff up from the floor as well. And they have a frigging stupid face on them. What am I, five years old? Get a grip!


 
Posted : 30/12/2010 5:07 pm
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crickey me and vacs.....i used to go through 5 vacs a year (belts used to snap just for the hell of it, me n vacs are not compatible at all... i dont use the wretched things anymore ! wooden floors much better ! lol....can i take my wooden floors with me if i move to a new house ? 😉 :mrgreen:


 
Posted : 30/12/2010 5:11 pm
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A Henry is based on a proper industrial vacuum cleaner design.

As are Dysons.

A Dyson will not survive one year of being used in an average sized family home.

Incorrect.

A Henry will survive years of being kicked around a large shop floor, in the back of a builders vayn, in a carpentry workshop

Given that I don't need a vacuum to do any of those things, why would I forgo my nice turbine head?


 
Posted : 30/12/2010 5:12 pm
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My henry has a turbine head. Google it. Works great


 
Posted : 30/12/2010 5:19 pm
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Get rid, buy a Meile


 
Posted : 30/12/2010 5:34 pm
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Given that I don't need a vacuum to do any of those things, why would I forgo my nice turbine head?

Check diss:

A Henry doesn't go wrong.
A Dyson will cost you [b]eighty pounds[/b] (not including P+P) for a replacement piece of moulded plastic. [b]Eighty pounds[/b].

Eighty Pounds. For a piece of moulded plastic. That undoubtedly cost pennies to actually manufacture. And that wasn't including P+P....

Eighty Pounds.

I can buy a whole new Henry for that.


 
Posted : 30/12/2010 6:12 pm
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I did some work with a friend who had a high end carpet cleaning business. He had vacuum cleaners I had never heard of but he recommended them. Some sort of professional brand, looked lame but worked brilliantly. He said he wouldn't touch one which didn't have separately operated brush bar and suction motors. I think he had a Karcher professional one for home use but that might just have been the colour of it, it was a while ago. I asked him the price and it was still cheaper than a Dyson at the time.
We have a £80 Hoover bagless one which works brilliantly for our needs with a £12 extended replacement guarantee so they give us a new machine no quibble if anything breaks.


 
Posted : 30/12/2010 6:28 pm
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What's wrong with VAX? Used a bagless upright and one of those orange wet & dry things. No issues at all.


 
Posted : 30/12/2010 7:02 pm
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Eighty Pounds. For a piece of moulded plastic.

What bit?


 
Posted : 30/12/2010 7:10 pm
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Doesn't suck? I have 2 original DC01s. They suck like proper dual cyclone sucking machines.

1. change the filters for fresh ones
2. make sure the cyclone isn't clogged up with fluff & filth
2. Take the hose out for spin - if there's proper suck on it then go to 4
3. check the hose for blockages or leaks. resolve these
4. take the foot off the floor head and check the passage from the brush zone to the 'suck tube' for blockages. resolve these. with the foot off, check the belt


 
Posted : 30/12/2010 7:12 pm
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What bit?

The front brush housing. I tapped it against the skirting board and it broke. A piece fell off completely. I 'phoned Dyson to find out how much a new bit would be (just the plastic housing you understand, no moving parts) and they told me Eighty pounds. Not including P+P.

I just bodged it with superglue and gaffer tape. Various other bits proceeded to fall off, and within a year it had fallen apart completely.

Another one I saw fall down a set of carpeted stairs, then failed to work ever again. Too many flimsy little plastic bits inside had broken. Went in the bin. Once witnessed a Henry proper bounce down a set of concrete steps; the only damage was a crack in the top casing. Carried on working perfectly, still smiling away happily.

something like vaccum cleaner should be robust enough to take a few knocks and bumps. Dysons are wonderful technology, but too flimsy for proper use. My cheapo Comet own brand cleaner, while not brilliant, has survived 3 years so far. £29.99.


 
Posted : 30/12/2010 7:17 pm
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Hoover wars on STW 😆


 
Posted : 30/12/2010 7:31 pm
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our mieles going well 1 year on its got a good turbo head too for carpet duties

my mum had a dyson she always rated it, cant really comment on it

used to have a henry in our student days was a great hoover for the money but the mieles just nicer and much quieter if taht matters and the henry did die by the end of the 3rd year


 
Posted : 30/12/2010 7:50 pm
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Elfin I just looked at http://www.dysonpartsdirect.co.uk/dysonparts/dc05parts.shtml

Most expensive part I could find for mine:
[img] http://www.dysonpartsdirect.co.uk/graphics/05mhwand.jp g" target="_blank">http://www.dysonpartsdirect.co.uk/graphics/05mhwand.jp g"/> [/img]
"Hose & Wand For DC05 Motorhead - Includes hose, electrical connections, wand handle and integral tool holster." £53

A brush housing appears to be about £15 depending on the model.


 
Posted : 30/12/2010 8:06 pm
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Well Dyson told me it was Eighty Pounds. Not including postage.

See? Conning b's. That's it. I'm never going to buy a Dyson ever.


 
Posted : 30/12/2010 8:09 pm
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Henry`s rule .

Carpet fitter and first one lasted 18 years of abuse on sites and customers houses .
got a new one last year so will report back in 17 years as to its performance .


 
Posted : 30/12/2010 8:18 pm
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Well Dyson told me it was Eighty Pounds. Not including postage.

That does seem a lot given that the front soleplate (which I think is the bit you are talking about) is only £15 direct from Dyson (and P&P is free on items over £25):
[url= http://media.dyson.com/assets/images/floorcare/accessories/lrg_ACC-DC03SPLATE-STD.jp g" target="_blank">http://media.dyson.com/assets/images/floorcare/accessories/lrg_ACC-DC03SPLATE-STD.jp g"/> [/img] [/url]


 
Posted : 30/12/2010 8:29 pm
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As long as there are no blockages in the pipes, check the cyclone isn't full of 'clag' (in the upper part of the cyclone-dust sticks if damp/liquid has been up there) and check [u]both[/u] filters, the one most people miss is the one on top of the motor (dc07 etc) my son has 10 dysons (no, really!) and they all suck really well, even the dc01's he has. I would buy one, user serviceable but the motors let them down on the older models (when a motor goes, it will go big!)


 
Posted : 30/12/2010 11:14 pm
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Our Dyson is 13 years old and still going strong (do I win?) Have replaced one bit of plastic which cost ~£20 IIRC. How much do bags cost for a Henry?


 
Posted : 30/12/2010 11:24 pm
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We have a DC01 in the garage that still works perfectly, despite being dragged around cleaning out cars, plastering / brick dust etc. My eldest vacumed the drive with it last summer. Still going strong.


 
Posted : 30/12/2010 11:32 pm
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64p each for a henry bag, takes a good long time to fill up. But henry also has a big cloth filter thing which actually means you can not bother with a bag. My bro is a plumber and he uses henry bagless. (I know suprising a tradesman that cleans up after himself..)


 
Posted : 30/12/2010 11:43 pm
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Our 1995 DC01 died in September this year. The only parts I have had to replace on it were a wand (<£5 from e-bay), the brush (£6 from e-bay) and the sole-plate £15 from Dyson); it was ace. It replaced a Henry.

We found that, in our house, it was like comparing a football team from the conference to one from the premiership. The Dyson was that much better. That's why we've just replaced it with another Dyson.


 
Posted : 31/12/2010 1:07 am
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Does a Henry get any bonus points for being UK made? An agricultural Orange 5 to Dyson's over-engineered overseas plasticy Whyte... 😛


 
Posted : 31/12/2010 2:44 am
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Our dyson is probably one of the most disappointing items i have bought. after a cheapy electrolux goblin it had less suck and less handy.

i have stripped it down and cleaned it all out after seeing a few blocked holes.(plaster dust) and have been running without the hepa filter for the last couple of years.


 
Posted : 31/12/2010 5:44 am
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which vacuum for a wooden floor then? (sorry for the hijack)


 
Posted : 31/12/2010 1:50 pm
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We had Henry hoovers when I used to work at Quasar. Terrible hoovers had the suction power of an asmatic mouse.


 
Posted : 31/12/2010 2:02 pm
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Well Dyson told me it was Eighty Pounds. Not including postage.

See? Conning b's. That's it. I'm never going to buy a Dyson ever.


IIRC £80 is the maximum price Dyson will charge to come out to your house and repair it regardless whats wrong. So it could need a complete rebuild at it would still be £80. Perhaps they didn't explain it well or you weren't listening?

Fir those that are removing filters - why do you think the filters are there? Without them the smallest dust goes straight back into the room. 🙄


 
Posted : 31/12/2010 2:02 pm
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Afraid the affection for Dysons is lost on me: I have used hundreds of different vacuums over the years and while Dysons are OK for cleaning carpets because they beat fairly efficiently, the upright ones don't seem to suck at all and they are desperately flimsey.
Henrys are great for all types of dirt, but don't beat; if they don't suck, the bag needs changing.
Miele are the best of all; but don't attach them to your sander 'cos the filters are very fine.


 
Posted : 31/12/2010 5:16 pm
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Elf, listen. You used one Dyson and had a bad experience, but there are lots of other positive stories on this thread.

So perhaps you had a duff model? Maybe one they made wasn't well designed but others are?

I've certainly never broken anything on my DC20 cylinder. It is very well made.

Perhaps a slightly less black and white view of the world might be better?

Maybe it's a bit like Pace forks. Years of quality stuff and then a few dodgy batches is the one everyone bangs on about for ever more.


 
Posted : 31/12/2010 5:41 pm
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Elf, listen. You used one Dyson and had a bad experience, but there are lots of other positive stories on this thread.

So perhaps you had a duff model? Maybe one they made wasn't well designed but others are?

I read somewhere a while ago that 25% of Dysons go wrong in the first year. Might have changed by now, But £250 for a hoover? Sod that. (Says the bloke that's just dropped £840 on a fridge! 😉 )

[smugness] We were given a Henry [/smugness]


 
Posted : 31/12/2010 5:50 pm
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Perhaps a slightly less black and white view of the world might be better?

[img] [/img]

No thank you.


 
Posted : 31/12/2010 5:53 pm
 69er
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Crap Dyson experience here too I'm afraid. Mulling over getting a Henry.....


 
Posted : 31/12/2010 6:15 pm
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Is this what you people get worked up about? 😐


 
Posted : 31/12/2010 6:25 pm
 69er
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Not really, you? 😉


 
Posted : 31/12/2010 6:26 pm
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I'm incandescent with rage. Not sure what about though. 😆


 
Posted : 31/12/2010 6:35 pm
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I'm [i]fluorescent[/i] with rage.

I use less energy that way, you see...


 
Posted : 31/12/2010 6:39 pm
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Molgrips if sister grips still has the original Dyson the g-force she can sell it put her feet up & pay someone else to do her hoovering. http://www.bathhouse-restoration.com/the-original-dyson-g-force-cyclonic-vacuum my uncle (well mums cousin) was part if the design team on the first incarnation, he uses a henry now. Dyson's aren't as bad as people make out but a bagless Henry is much better.


 
Posted : 31/12/2010 6:40 pm
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I am colourless with undifference.


 
Posted : 31/12/2010 6:41 pm
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Holy cow.. collectable Dysons, whatever next? Sadly it's not one of those tho 🙂


 
Posted : 31/12/2010 6:42 pm
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🙂


 
Posted : 31/12/2010 7:04 pm
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We've a Sebo X something or other and it's fantastic. Bought it from a local company who run a repairs business, hoover shop and a cleaning company. The guy who runs it loves Dysons as they pretty much keep his repair company going - on his recommendation we went with the Sebo out of his three choices of Henry, Miele or Sebo.

He wouldn't touch Dyson for love nor money - look good, but unreliable. I'm sure people have had no problems with theirs but all I know is that the four people in my family who have bought Dysons in the past 5 years or so no longer own them - they've all died and been replaced with something less pretty but more reliable.


 
Posted : 31/12/2010 7:37 pm
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I am colourless with undifference.

😆

I'm a sort of dull beige with nonchalance...


 
Posted : 31/12/2010 7:40 pm
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You're a sort of glowing pink with nobbishness.


 
Posted : 31/12/2010 7:52 pm
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I did not buy a Dyson because it was pretty. Because it's not!


 
Posted : 31/12/2010 7:53 pm
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😆

I'm an angry throbbing purple with tumescence...


 
Posted : 31/12/2010 7:56 pm
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That's more like it.


 
Posted : 31/12/2010 7:57 pm
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Sebo make good vaccums


 
Posted : 31/12/2010 8:14 pm
 Rich
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I'd get a Hetty before a Henry.

Look at her cute little lashes!! 😉
[img] [/img]


 
Posted : 31/12/2010 8:54 pm
 Rich
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Posted : 31/12/2010 8:55 pm