MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
When I logged into my Outlook account (running on Windows 11) this morning a flashing blank pop-up appeared in the middle of the screen which goes away after a short while and then will randomly reappear when you start typing a new email or opening one. I have tried several ways to get rid of it and done the webchat thing through the Contact Support under Help on the Outlook Toolbar with no success. I have Microsoft 365 and the blank pop-up doesn't appear on any of the other programs such as Word or Excel, nor does it appear on Chrome or on webmail.
Anyone had experience of this, or know of any solutions? I'm self-employed so rely on Outlook for my work emails and also for a lot of voluntary trustee work that I do.
Many thanks in advance!
Desktop or laptop?
Laptop - Dell Inspiron
Ah, well that's that theory out.
Updates updated? Virus / malware scan? Any weird plugins plugged in?
No - did a scan for updates after the problem happened and installed the latest critical update, but no solution. No plugins as far as I'm aware. Done a virus scan and no issues.