MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
Jesus - this will be costing DHL dearly. Even with a very pessimistic turnover of £10k/day/shop they're losing £6.5 million in turnover every day!!
Bidvest (previous suppliers) will be proper LOL'ing.
Somebody will have a cold sweat on over this, that's for sure.
A fail of epic proportions...
If it ain't broke, don't fix it springs to mind!
I'd never have thought it from DHL, they are normally so professional and efficient.
Drop it Hide it Lose it
It's a screw up but someone's maths is way out.......
£10K per shop per day...... at say £5 per serving, that's 2000 servings out of the door per day.
On the basis no-one has KFC before lunch, and let's say opening hours are therefore 11-11 that's 3 servings per minute throughout the day.
Maybe possible in a multiple till outlet but if my local is doing anything like that I'd be amazed. Based on the length of time it takes to get served......
Or looking at it the other way:
"Kentucky Fried Chicken (Great Britain) Ltd (KFC GB) made a pre-tax profit of £59m in the period between 30 November 2015 and 4 December 2016, up from £56m in the previous year, on sales which climbed from £465m to £480m."
Across 900 outlets (and let's round up that turnover to £500M because it was a 2016 number) - that's £550K per store = £10K PER WEEK
Still a big screw up, mind.
Most of the shops are franchise so the main business doesn't see that as profit or turnover they just get their cut first so the initial figures could be more accurate.
Watching the BBC news interview kids bitterly disappointed hopefully some of them got a decent meal instead
Think of the health benefits.
Most of us have heard of DHL but their partner in this deal, QSL, is a new name to me so a bit of online research.....QSL have been working with KFC across Europe since 2011 (which would suggest they have a proven track record); DHL don't appear to have much, if any experience, of managing and delivering food supply chain solutions - I could be wrong on that.
Always beware of companies who talk of '.....revolutionising the market' or similar.
My crystal ball tells me there will be high level departures over this. Do DHL and/or QSL or KFC have insurance cover for this eventuality?
I'm not a customer so my interest is 'academic'.
Maths was never my strong point! But I'm surprised at the level of turnover.... thought it would be higher than that!
Anyhoo... huge cock up. Heads will be rolling at both KFC and DHL.
as above it's a franchise model so a lot of turnover never hits the main company balance sheets
https://www.pointfranchise.co.uk/kfc-franchise-14123/
As a guide, to become a KFC franchisee in the UK, the costs per unit will involve an initial new licence fee of $43,600, franchise royalty at 6% of sales and an advertising contribution of 5% of sales.
So only 11% of the shop turnover hits the main company, other stuff will go through supply partners etc for tax - which makes this a little more complex to calculate
DHL: Driving up Britain's Health one step at a time!
True - franchises complicates it so as comparators:
No way is the average KFC turning over £3.6M which would be £10K per day for 360 days, so missing out a few for holidays.
As comparison - McD (mainly company owned) has 1250 outlets and does £1.4Bn - so £1.1M per store = £20K per week.
And just to add STW flavour - Greggs £894M across 1800 outlets = £10K per week.
Imagine how angry we'd be if DHL got the Greggs gig!
[PS: wasn't having a go, just there's an assumption that some companies are bigger / more profitable than they really are, and this was chance to address that. Particularly in comparison to true giants.....]
Other examples eg: M&S t/o about £10Bn, but make <5% profit on that.
Sainsbury t/o 23.5Bn but made about £400M profit - less than 2%
Average turnover of a US McD seems to be $2.5m so somewhat more than £20k/week.As comparison – McD (mainly company owned) has 1250 outlets and does £1.4Bn – so £1.1M per store = £20K per week.
http://www.businessinsider.com/what-it-costs-to-open-a-mcdonalds-2014-11
Anyway, DHL = up poop creek.
they are normally so professional and efficient.
I hope they are keeping the stuff separate from anything else. Having a rotting chicken lobbed over the fence would be even less desirable than just having a highly fragile parcel lobbed over.
Looks like DHL were open about it though at the time they won the contract. With comments about "re-write the rule book" and “set a new benchmark for delivering fresh products to KFC in a sustainable way”.
Sadly the rewrite of the rule book seems to have been to apply the courier model of "the parcel may or may not turn up" to business logistics.
I am surprised they havent been turning up trying to deliver to Mcdonalds and burgerking.
Awful food - i ate in burger king yesterday first and last time this year, poor body was telling it did not like that carp all night. Sadly full of fat kids too, once went in kfc but avoid like the plague.
I feel like we're missing something here.
Where is all the missing chicken?
Oh how truly heroic of you poolman.
Do you have anything to add to the conversation?
Wonder just how much cheaper DHL were. These (chicken?) tenders always seem to be a race to the bottom.
A right royal fowl up, if you will.
Average turnover of a US McD seems to be $2.5m so somewhat more than £20k/week.
My figures were McD UK, so should be quite accurate. Does seem that US stores t/o about twice as much though - $2.5/52w = $48k per week = £35K
But then again - have you seen how fat those Merkins are 😉
Where is all the missing chicken?
In a warehouse outside Rugby.
DHL are superheroes in disguise. They've saved children from eating crap for at least 1 day
From the BBC News Website:
He said: "Bidvest are specialists - a food distribution firm with years of experience. DHL are <span style="text-decoration: underline;">scratching </span>around for any work they can get, and undercut them.
Very good.
Have DHL employed STW techies to sort out their new IT system?
Don't worry KFC fans - something good is coming! 🙂
It will be interesting once the details of where it all broke down come out. Sounds like they're blaming it on IT so possibly the scheduling/routing software just didn't schedule warehouse pickups or didn't provide route/destination info. If that is the case then I wonder how much they tested the systems in advance...
Awful food – i ate in burger king yesterday first and last time this year, poor body was telling it did not like that carp all night. Sadly full of fat kids too, once went in kfc but avoid like the plague.
Are you one the fat kids or did you just go in to be superior?
Fat kids yes that was our table. No, my colleague had a craving for a burger so i gave it a go. Sad for the employees at kfc who have been sent home unpaid, i once ran a fast food joint it was v hard work.
Why didn't the chicken cross the road?
Because it was still at the "Cluck & Collect" counter at Argos.
I’m more interested in all that food wasted.
Some people will just eat crap, it’s their choice to do so.
Where is all the missing chicken?
Have KFC tried asking next door?
Some people will just eat crap, it’s their choice to do so.
I don't think that some branches of KFC being shut for a few days is going to have too profound an effect on the nations health.
Bod from the GMB was just interviewed on the radio. And while there was a large element of 'well he would say that, wouldn't he?' he reckons it was a deliberate attempt to casualise the workforce to cut costs. So well paid unionised workers on full time contracts of Bidvest are replaced by DHL drivers who are classed as self-employed, and thus have none of the 'costs' associated with that status - sick pay, holiday pay etc. Hence the lower priced bid to undercut the existing supplier
Apparently DHL haven't been able to recruit enough drivers that fancy those terms and conditions
Thats a shame, isn't it? Poor old DHL.
I think we should all take a moment to recognise the heroics displayed by poolman in this thread.
I think he should tell us what date he's booked in for his 2019 visit to Burger King. Maybe we could all join him then start a thread where we try to outdo each other in our florid descriptions of how disappointing and dispiriting we found the whole experience?
I hadn't heard about this (and there's helpfully no explanation in the OP) so I googled it. The first story that wasn't in a tabloid shitrag was https://www.theguardian.com/business/2018/feb/20/kfc-was-warned-about-switching-uk-delivery-contractor-union-says
In the middle of the story, we have this gem:
"Police in Tower Hamlets, east London, urged the public not to waste officers’ time by complaining about closed KFC stores."
Really? WTF is wrong with people?
You been to Tower Hamlets ?
Not all of it is bad, some of though is pretty rough.
In common with pretty much every other place in the country I'd imagine Tower Hamlets has no shortage of alternative fried chicken outlets
I think we should all take a moment to recognise the heroics displayed by poolman in this thread.
Agreed. It's certainly worthy of a Blue Peter badge.
In case it all gets to much and you go into KFC withdrawal. This allegedly is the secret recipe. Its pretty good but you can't exactly replicate the taste in your own kitchen.
http://www.trbimg.com/img-57b892fc/turbine/ct-kfc-recipe-revealed-20160818
They could switch to myhermes as long as they don't need to deliver to a particular address in Edinburgh 😁
Where is all the chicken?
I bet it smells great in there
This is what happens when you put all your eggs in one basket....
....then let them hatch, grow, slaughtered, and have DHL deliver them.
"I Know Where The Chicken Is": Lorry Driver Solves KFC Crisis
https://www.dailymotion.com/video/x6f16zm
There are plenty of other Fried Chicken outlets in Tower Hamlets, if you’re that way inclined. Like any other large City in the UK you will find all sorts of fast food outlets to satisfy the most delicate of palettes.
I am looking forward to the Food Standards Agency getting off thier fat arses and making sure all that Chicken Waste is disposed of correctly and does not enter the food chain, in any shape or form.
Will Gove over see this I wonder?
Alan helpfully explains Goves blueprint for UK farming post-Brexit
There are plenty of other Fried Chicken outlets in Tower Hamlets, if you’re that way inclined. Like any other large City in the UK you will find all sorts of fast food outlets to satisfy the most delicate of palettes.
Theres even an an app for it:
https://m.youtube.com/watch?v=eEZwV3onPp0
We stopped at Burger King on the way up the A1 the other day. I had a big king XL or some such and it was nice. That is all.
I love Burger King. I know that’s not allowed on STW, but a XL Bacon double cheeseburger is great. Everything in moderation and all that.
(hands in P and deletes account)
Overrated fast food chain opts to ‘cut costs’ by using a cheaper delivery company who under-tendered to win the business and then can’t deliver (literally).
Totally deserved and self-inflicted damage by crap management. DHL will also end up paying compo for not meeting SLAs.
Good.
I couldn’t give a shit, but when this sort of thing happens in the ‘public’ sector and I end up paying for it it boils my piss, though.
I’m going to take the kids to Maccy D’s tomorrow so I can try one of the bigger Big Macs
Binnerette number one will have a chilli chicken wrap meal, as always, and Binnerette number 2 will have a Chicken Legend meal, as always
Take that KFC!
*also hands in P and deletes account*
"I’m going to take the kids to Maccy D’s tomorrow so I can try one of the bigger Big Macs"
No you aren't, that promotion ended today.
NOOOOOOOOOOOOOOOO!!!!!!!
*also hands in P and deletes account*
Give over Binners, you're excused. That's upmarket for you.