MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
I had a ad on gumtree and also on eBay....the bids got up to around £220 on eBay for 3 items ....but a buyer from gumtree said he can collect and buy all 3 item ....so to save me the hassle of dealing with 3 different buyers it made sense to sell as one.....right?
So I sold to the gumtree buyer
Today I got my invoice from eBay.......I'm being charged over £22 for cancelling my ads because I sold it on gumtree.
And to make matters worse, I've just wasted an hour on live chat with some prick on eBay telling him about it and then them replying in some pre text sentences and that they can do nothing about it....
What a rip!!
how did ebay know about the gumtree sale?
eBay own gumtree...
Gumtree is doomed then.
eBay has owned Gumtree for a decade 😉
Had no idea of the eBay / Gumtree relationship...
Did the eBay invoice explicitly state that the charges were due to the Gumtree sale or did you need the sale very close to the end?
C'mon guys, eBay and Paypal are parting ways so they obviously need a [s]new way to **** you over[/s] revenue generator somewhere.
As long as there is more than a certain time left you can cancel the listing even if there are bids.
They are arseholes though.
Even though eBay and PayPal are now supposedly separate companies you still cannot list something without using PayPal as the payment method. And even if you are logged out and pay as a "Guest" they won't let you use a card that is in your name if it has been used to pay for something through another PayPal account.
how did ebay know about the gumtree sale?
I told them about it...I even gave the ad ref no....it made no difference....
When I first joined eBay in 2002 the final sale fee was 2% .......now it's 10% and that inc postage fee too....I think eBay needs a rival....as they are taking the piss BIG TIME!!...I won't be selling with them again
the bids got up to around £220 on eBay for 3 items
It's nothing to do with you selling on Gumtree, the T+Cs recently changed that you will pay a FVF based on the £220 bids which you cancelled.
That's the point ...they change the rules so much ...you can't keep up...I didn't know
Yeah you get charged FVF on cancelled items. Get a mate to bid, sell to highest bidder, cancel transaction, no fees
I got bummed this week too.
Sold an item that was being shipped to the US by eBay when it was lost. Now eBay are shrugging their shoulders and saying as it was bought in the US they can nothing about it. Despite the fact you were the carrier?
Ebay are dreadful, and getting worse. They really do need a decent rival to keep them honest.
They only charge a cancellation fee IF youve previously cancelled bids and an auction in the same year. Sounds like you were a repeat offender OP.
You know the fees before you list- do you often eat out then complain about the bill at the end?!
"ebayer tries to scam ebay and realises there are rules in place to protect ebay"
Naive!
The problem is the list of rules and regs and fees are so long and complex now you've only got a chance of knowing them well if you've been buying and selling for a long time and keep up with all the changes.
eBay are facing more competition so they have to charge more the more business they lose - in this case they've seen a loophole people are using and closing it.
I don't sell stuff on eBay now, it's just not worth it. There's loads of good stuff you can buy on these cheaply brand new but apart from that it's a nightmare.
The problem is the list of rules and regs and fees are so long and complex now you've only got a chance of knowing them well if you've been buying and selling for a long time and keep up with all the changes.
On the contrary, I don't think it could be much clearer.
http://sellercentre.ebay.co.uk/introduction-ebay-fees
You also get a warning before you confirm you definitely want to cancel it, stating you will pay a fee based on the final valuation. So regardless of whether you regularly read the Ts&Cs (let's face it, most don't), there was a large message clear to see what was about to happen if you hit that cancel button.
Sorry OP but you weren't mugged, you just opened up your wallet and willingly let the so called mugger take whatever they wanted.
I've never seen that page - might be obvious to newcomers but I've been on eBay 8 years and not seen that communicated to me. Any emails with new terms and conditions in them I do have a quick read of too. I only ever use the eBay app so are not likely to see any changes advertised on the site.
Anyone use ebid
As they look to be the alternative...with NO fees
So you'd walk into a bikeshop and expect items to be fitted for no labour charge?
Ebay have to pay their advertising costd, staff costs, hosting etc. You think its fair to use it with no intruisive ads for free? Why do you bregudge 10%?
I don't really see the problem with this either TBH, much as I dislike many of ebay's business practises. You got the benefit of hedging your bets with advertising in two different places and had to pay a small amount of money for it.
"Anyone use ebid
As they look to be the alternative...with NO fees"
who now......
i reckon your sale will be at least 10% lower than if it was on ebay.....
Thing is, you shouldn't advertise stuff on eBay if you haven't got it. It's still fundamentally an auction site. I had 2 sellers pull items on me because they'd sold elsewhere (or didn't like the final selling price) and it's damn annoying.
If you've sold the item elsewhere then good on Ebay for charging you I say!
hora - Member
Ebay have to pay their advertising costd, staff costs, hosting etc. You think its fair to use it with no intruisive ads for free? Why do you bregudge 10%?
I'm sorry, but almost 14% (eBay and Paypal) fees is ridiculous. eBay made almost £1.5bn in [u][b]PROFIT[/b][/u] last year whilst paying only £600k in Tax...that's ~0.5%... they also only employ 35k staff worldwide, so they're not exactly contributing a lot to the economy...
To be honest I too dislike the 'for sale elsewhere, I reserve the right to withdraw it at any time' bobbins often written on ebay auctions. So often used when the seller doesn't like the auction result. Try selling through classifieds/gumtree first then go to eBay if that fails but doing the two concurrently is not good in my opinion. I can see why eBay is try to close the loophole.
As per the fees - yes it is a factor but it's effectively an auction house. The rate compares pretty reasonably compared to bricks and mortar auction houses and whilst their overheads are smaller (when factored per item sold) their ability to put your item out to a larger market and secure you a better price is massively better for mtb tat and the like. You might begrudge giving ebay their cut but the fact remains that provided you are not completely illiterate and are capable of taking a descriptive photo you will more often than not end with more money in your pocket selling a product through ebay than otherwise. I'm no ebay apologist but the users who want something for nothing are being very unrealistic.
they also only employ 35k staff worldwide, so they're not exactly contributing a lot to the economy...
apart from employing 35k staff worldwide
creating revenue for Royal Mail/Delivery companies
creating delivery jobs
Well if you don't like them and their profit don't use them.
They also allow people to sell stuff that could well just end up gathering dust or go in the bin.
All the stuff I sell on eBay is junk that I would have chucked. If they charge me that's fine, I'm still getting money I would not have otherwise got.
Anyone who doesn't like that should set up their own site and see if they can make a profit.
I've never seen that page - might be obvious to newcomers but I've been on eBay 8 years and not seen that communicated to me.
Yup, as I admitted, it's unlikely that long term users might regularly check that page, however the fact that you get a warning before confirming cancellation that tells you exactly what is about to happen re. final valuation fee, there's not really any excuse.
dirtyrider - Memberapart from employing 35k staff worldwide
creating revenue for Royal Mail/Delivery companies
creating delivery jobs
Which would still be there, completely unaffected, if there were less fees and/or more competition.
"Which would still be there, completely unaffected, if there were less fees and/or more competition."
Well until someone comes up with a viable competitior with the same potential market share of buyers...... ebay can theoretically charge what they want.
as the old saying goes - in business charge as much as you can get away with.....
I dont see any viable competitors so they are clearly getting away with it.
their tax dodging on the otherhand...
[i]I dont see any viable competitors[/i]
QXL.com anyone? 🙂
whats their daily traffic figures then dez ?
course there are others - and i realise its a double edged sword but currently if i want the best price/least hassle [s]i sell on facebook[/s] id go to ebay and suck up the fees.
Note the smiley.. I used them once and got sold a pirate DVD 😆
Does it even still exist?
Just putting it out there but more competitors would dissolve the marketplace making it harder for sellers to reach as many buyers and harder for buyers to see the full range of goods. We'd end up with aggregator sites scraping data from competitor sites and probably charging an additional fee. WHich would be great for all you haters as you'd have something else to complain about 😉
Perversely I think a bit of a monopoly is a good thing for consumers with auction sites. As a seller you know all the traffic for your product is looking at the same place so you will reach a maximum audience and encourage the most bidding battles.
IMO one of the worst things that has happened with the internet is the propensity of online jobsites. In the old days if you were in a particular industry there was a single trade paper which all companies advertised in and that's where you looked. Now there are so many differing sites - my wife is looking for a new role at the moment and the bloody ipad is constantly binging with an incoming email search result from yet another site - she must get 20 a day. Linkedin direct approaches are about the only saving grace.
We'd end up with aggregator sites scraping data from competitor sites and probably charging an additional fee
Well they'd charge the sites who'd then raise their fees but at least there would be competition to manage that...
Yes, this is their terms now, any auctions with bids will get the charge if you end early. You should have said you suddenlt found the item was faulty, rather than admitting you sold it elsewhere. I got a refund on that basis recently.
If i think things might sell elsewhere i won't list an auction any more... I'll put it in at fixed price with offers. You can end this any time without fees.
glasgowdan - MemberYou should have said you suddenlt found the item was faulty,
Difficult for eBay to swallow that excuse when the OP was ending 3 items...
Well after thinking long and hard out it.....I finally got them to refund my money ....and yes I had to be sneaky.....and play them at their own game!!...lol