How to contact eBay...
 

[Closed] How to contact eBay....

Posts: 27603
Free Member
Topic starter
 

Banging my head against a brick wall here so any help is appreciated.

On December the 6th I sold and item. The buyer paid, I sent it off but the payment was put on “Hold” until Jan 6th. The buyer says the funds have gone from his account. The item still shows a payment hold.

I still haven’t received the funds and can find no way to contact eBay to ask anybody how to resolve it. Money is therefore in limbo.

Any ideas?


 
Posted : 18/01/2019 9:22 am
 diz
Posts: 79
Free Member
 

You can telephone them on tel:+44-345-355-3229


 
Posted : 18/01/2019 9:23 am
Posts: 251
Full Member
 

Usually funds are released once the buyer leaves positive feedback.


 
Posted : 18/01/2019 9:24 am
Posts: 16381
Free Member
 

As above, phone them. By far the best way and they are usually pretty helpful


 
Posted : 18/01/2019 9:43 am