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to have a wheel for repair? Booked in for one broken spoke, a true and a tension.
2 weeks and each time I phone they sound like they've not even started work.
depends on the back log of work to be honest. How long did they say it would take when you dropped it off?
If they're taking the mick collect it and take your custom else where...
Unless I wasn't in a hurry, would always get a due date when sending parts for repair, what time scale did they give you when you took it in?
Yeah, that's rubbish. Unless it was some weird wheel needing fancy spokes of some sort, I'd go and pick it up and take it somewhere else, or do it myself.
Mine was booked in on Saturday morning & I picked it up about 3pm in the afternoon. It was ready by lunchtime but I wasn't around to collect it.
Only cost £5 too for a true-up after I wonked it.
So I'd say 2 weeks was too long.....was the work scheduled in or did they just take it to fit in when they can? My LBS schedule all their work, so you know when you are getting it back.
I'd probably go pick it up & take it elsewhere (assuming there's somewhere else you can take it).
can be longer if you are waiting on straightpull cx-rays from a supplier who doesn't GAS.
Ha ha.. it's a five minute job. I wouldn't expect anyone to do it in stages. go back, get your wheel, ask for a spoke and do it yourself.each time I phone they sound like they've not even started work.
Ha ha.. it's a five minute job. I wouldn't expect anyone to do it in stages. go back, get your wheel, ask for a spoke and do it yourself.
+1, though depending on how wonked it is and whether it's a drive-side rear spoke, it might be a 20 min job.
coffeeking I'd find an LBS with a tidier workshop, 14.5min to find a chainwhip and cassette tool is taking the piss.