[Closed] Hermes? I bet someone here can help...

They are useless as we all know. Today's uselessness is the fact I have a Parcel Drop return receipt which I am trying to track - the person in the shop we dropped at directed me to a helpline number, they couldn't help but said there was a page on the MyHermes site where I could search for receipts starting with a 'P' then seven numbers (the MyHermes site asks for either a 16 digit or 8 digit number and doesn't recognise alpha-numeric entries).

Does anyone here know where on the site this hidden page may be? (The person at MyHermes couldn't tell me where it is but knows of its existence).