Great service warra...
 

[Closed] Great service warranty incident on my Skoda Karoq

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 rone
Posts: 9547
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Topic starter
 

End of a bad day - Karoq went into go slow mode last night, sounded awful.

Rang the Skoda Assistance phone line - you get the choice of an AA standard or some sort of special VAG technician (Which can't necessarily come as quick.)

Took the VAG option - he was here before 8am - diagnosed it in 30 seconds (faulty throttle body - apparently some not so good third-party part). Got in his Van did the warranty on a computer, had the part with him and fitted it within 30 mins.)

Sorted by 9am.

Part would cost £512. Ouch.

This is all new to me as I've not had anything wrong with a new car in about 15 years!

I love my Karoq though - he said on the quiet this part is going to get changed in the long-run to the better one I know have. I did have one of the first Karoqs in the country though.


 
Posted : 12/06/2019 9:12 am
Posts: 10980
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Sounds like Skoda bought a pup there. I bet their lawyers are rubbing their hands with glee, the greedy shysters.


 
Posted : 12/06/2019 9:36 am
Posts: 883
Free Member
 

Blame 3rd party parts, sounds like a Karoq of $hite m8


 
Posted : 12/06/2019 9:39 am