eBay sellers - have...
 

[Closed] eBay sellers - have you ever backed out of a sale?

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Sold something on eBay that ended up going for a lot less than I hoped for... obviously, I know the market sets the price etc etc, but I'm feeling really unhappy about letting said item leave my hands for the relatively paltry amount it finished on!!

What're the repercussions if I just tell the buyer that it's no longer for sale? I'll get a negative feedback I know, but is there anything else (legal challenges or something stupid like that perhaps?)


 
Posted : 11/08/2010 9:30 am
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nothing will happen, if he leaves a negative take it,


 
Posted : 11/08/2010 9:32 am
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legal challenges or something stupid like that perhaps?

Almost certainly not (tell them it's broken or something?), just a very unhappy buyer, a guilty conscience and negative feedback.

This is what [b]reserve prices[/b] are for.


 
Posted : 11/08/2010 9:33 am
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i think so too. what seller was?


 
Posted : 11/08/2010 9:33 am
 hora
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a guilty conscience

😆

I couldn't give a * about ebay -its a *hole.

How much are we talking?


 
Posted : 11/08/2010 9:33 am
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well... I was hoping for £200+ and in the end it went for just under £90 🙁 If it'd gotten over £150 I'd have taken it on the chin, but less than £100 is just too much to bear!


 
Posted : 11/08/2010 9:38 am
 hora
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I'd happily take the neg. Its the equivalent to a days pay or working for free for 8hours?

A neg is nothing in the grand scheme. Not a fan of Ebay fellas- does that come across?


 
Posted : 11/08/2010 9:41 am
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Technically the other person has the right to take you to small claims court over the matter and as it's an auction you are legally bound to sell it to him. The chances of anyone actually doing this are slim though.

But as said above if you won't let the item go for less than a certain amount then either set a reserve or a starting price of that value. Going back on the deal because you don't like the price is out of order IMHO when you could have done different things to prevent it happening in the first place.


 
Posted : 11/08/2010 9:44 am
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I couldn't give a * about ebay -its a *hole.

Very true.

But you (and the OP) have/had the option not to use it, rather than the inconveniencing all the bidders and yourself (and OP will still pay auction fees of ~£9 even if he doesn't go through with the sale).

That said, I'm not sure I'd sell either if the item really was so undervalued.


 
Posted : 11/08/2010 9:49 am
 nuke
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You'll still have the item though and presumably still need to sell it...

personally I'd just complete on the sale on the basis I didn't want the item and don't want to be stuck with it and it would have been my own fault for not setting a reserve. Up to you though at the end of the day.


 
Posted : 11/08/2010 9:51 am
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Poor form and neg feedback would be deserved but hardly the end of the world.


 
Posted : 11/08/2010 9:52 am
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think of it this way , had you won it for 90 quid youd have been the first one to moan about the **** of an ebay seller ....


 
Posted : 11/08/2010 9:54 am
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By contrast I've sold utter toot on Ebay for loads more than I expected, so the balance is restored.


 
Posted : 11/08/2010 9:55 am
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think of it this way, had you won it for 90 quid youd have been the first one to moan about the **** of an ebay seller ....

I know... 🙁

I should just take it on the chin and hope karma sorts it out at some point in the future... but it's hard to accept! I don't really need to sell the item, I just decided to pop it up on a bit of a whim tbh, the end result isn't exactly what I was hoping for and now I don't want to let it go for a silly low price... selfish I guess, but there you go!


 
Posted : 11/08/2010 9:59 am
 MS
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Yeah that is what is making ebay useless for buying and selling. Basically you should have put a reserve on / set a higher starting price if you wanted more for it.

Yes I don't mind taking stuff off ebay and selling it privately (to avoid fees) but if the person bid on your item you should go through with the sale.

Ebay is losing its appeal to be honest because of scammers / peaople not paying etc


 
Posted : 11/08/2010 10:03 am
 hora
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Abit of contrast - I recently had to sell 2xtickets for Baddiel & skinner unplanned for seven pounds. They were £50.

Swore that would never ever happen again. Ever. No I dont beleive in karma. Oh the Karma-monkey takes into account a shyster auction site that protects its interests when handing out good karma?!


 
Posted : 11/08/2010 10:04 am
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i dont use ebay unless its something i really want and cant get anywhere else....

not many bargains to be had on there now !


 
Posted : 11/08/2010 10:06 am
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I guess you found out what the item really was worth to other people, didn't you?

Next time set a reserve, but in the meantime do the decent thing.

Seeing this thread would make me think twice about buying anything from you in the ST Classifieds...


 
Posted : 11/08/2010 10:09 am
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I've just bought a *mint* bargain pair of SRAM anniversary shifters and mechs (stars and stripes) with box and everything, Ace! for my retro build!

If the seller backs I'll own da fugger with a set of mint 80mm travel canti bombers!


 
Posted : 11/08/2010 10:11 am
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psychle - Member
well... I was hoping for £200+ and in the end it went for just under £90 If it'd gotten over £150 I'd have taken it on the chin, but less than £100 is just too much to bear!

Of the above figures, only the £90 is based in reality.


 
Posted : 11/08/2010 10:16 am
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Had a similar dilemna a couple of months back when my Minoura Closet Cyclist ended up selling for 99p. I thought about withdrawing it from sale but figured this would be against the spirit of ebay which I have never had any issues with in the past.

So off it went for 99p, Lesson learned set a reserve or higher starting price its not worth saving 50p in listing fees to sell someting way cheaper than you intended


 
Posted : 11/08/2010 10:17 am
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I'd rather have £90 in my pocket than old kit gathering dust in a box.


 
Posted : 11/08/2010 10:18 am
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Hora, like life, ebay is as good as those in it.


 
Posted : 11/08/2010 10:18 am
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I've had sellers back out on me before. (I bought a roof rack worth £250 fo £30, I knew it was too cheap. It got stolen before I could pick it up 😐 )

If you’re going to do it, at least fake a break in and theft!

I don't think they are worth £200 BTW, may be retro but it's not like it's really retro like mint XT thumbies, Pauls, Fat Chance or Pre Trek Klein. £90 may be a bit light but is it worth the hassle?

Your middle age nostalgia money isn't after these.


 
Posted : 11/08/2010 10:19 am
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not many bargains to be had on there now !

Because people won't honour the selling price on something that sells too cheaply?

I use Ebay quite a bit and have sold things at less than I hoped to get and got things more cheaply than I would have paid. Do the right thing - it's a strength of character thing really.


 
Posted : 11/08/2010 10:24 am
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EDIT: Removed link: don't want to create an audit trail

Sorry

Was watching 'em


 
Posted : 11/08/2010 10:25 am
 5lab
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there was enough interest in the product (judging by number of bids) to suggest the real worth has been reached. just go through with the deal and use a reserve next time


 
Posted : 11/08/2010 10:34 am
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If I have something of high value and don't want to risk it going for too low I just start the auction at a suitable price - often do this when there's a free auction promo.


 
Posted : 11/08/2010 10:38 am
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Agree with 5lab, looks like they've reached market value. Not a great ad IMHO, which probably didn't help.


 
Posted : 11/08/2010 10:39 am
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Surely we all use our secondary shill bidding account to avoid this situation? 😈


 
Posted : 11/08/2010 10:47 am
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'Send' the parcel to the winner. In two weeks he'll get back to you and say it hasn't turned up.

Then apologise profusely and say you'll refund him/her.

And have enough sense to hang on a good while before putting it on again. Don't relist it - the seller may get (helpfullyu) informed you've relisted and get a bit shirty.

Or you could accept that you were never going to get £250 for it like you wanted and £100ish was fair market value. Just 'cos it's old and has a USA flag on it don't make it valuable....


 
Posted : 11/08/2010 12:49 pm
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maybe should have made available to US bidders?


 
Posted : 11/08/2010 1:29 pm
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I sold a trailer hitchlock a while ago. Sold for 99p. Buyer was almost too embarassed to collect, but when he did he gave me £3. Offset by the wheel clamp I also sold, would have been happy with £15 so when it went for £38 was very happy indeed. Few weeks before I sold a towbar, bought for £65, used for almost 2yrs then sold for £90. Most stuff on Ebay reaches a fair value, I wouldnt buy for some of the prices I've sold stuff for, but if the buyer is happy then all is well.

As for the OP, if these things had plenty of bids then what else are you going to do with them ? They have reached a fair market value. If your sure they will go up in value then cancel the sale.


 
Posted : 11/08/2010 2:42 pm
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I've...

~ sold a CD for £13 that was available newon Amazon for £6.99
~ sold a set of wheels for £50, had an email from the buyer saying (very nicely) that he now couldn't afford them, cancelled the sale, re-listed them and saw them go for £5.


 
Posted : 11/08/2010 2:49 pm
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Makes you a welcher.

You made a deal and you should stick to it.


 
Posted : 11/08/2010 2:53 pm
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sold a set of wheels for £50, had an email from the buyer saying (very nicely) that he now couldn't afford them

Now that would wind me up! Did you try the 2nd chance thing?


 
Posted : 11/08/2010 2:58 pm
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psychle - it wasn't a Trek Solo frame and carbon forks was it ? 🙂


 
Posted : 11/08/2010 3:52 pm
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You'd have to pay me at least £90 to put that SRAM stuff anywhere near my bike - seems like you've reached a market price so do the decent thing & stick with the deal


 
Posted : 11/08/2010 4:06 pm
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Sold an old Barbour jacket for not much, but went to do the zip up to pack it and the bloody thing broke a tooth off

Those brass zips are bombproof as a rule and felt very guilty saying sorry can't sell it like that. A new zip would have cost more than the chap paid for the coat.


 
Posted : 11/08/2010 4:55 pm
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Simple matter of right and wrong Id say. Complete the sale, you'll be over it in a week.

Some days you're the pigeon, some you're the statue.


 
Posted : 11/08/2010 5:35 pm
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People like you are spoiling EBay but you would not like someone doing that to you, If you wanted more money why did you not out reserve or start at higher price. Just embarrassing.


 
Posted : 13/08/2010 6:16 pm
 U31
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Who ever said there is a legal obligation to sell is wrong.
There is however a legal obligation to buy if you bid and win.
Bitter experience on the former. sold a set of wheels for very good money, £30 or so more then i expected, but the buyer was an utter cock, foreign when i dont post to foreign countries for a kick off, he got round this with a uk based log in. However, I tried my best and even got a quote for post to his location, the price of which he agreed on, and then his demands went from the ridiculous to the sublime.
In the end i took legal advice from ebay who said the above, so i just refused to sell to the winner and did the thing where you sell to the next bidder for a few quid less.
Take the neg and move on.


 
Posted : 13/08/2010 6:31 pm
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You know what, it is embarrassing, and I'm not actually happy about it, it's not like I set up to **** this up and mess the guy around! In all honesty though, if the shoe was on the other foot, I'd understand if the seller came back to me and said, you know what, I ****ed up, so unfortunately I'm not going to honour the sale... I wouldn't chuck a ****in tanty about it, I wouldn't curse the seller and besmirch his honour (as the retrobike boys seem to be doing to me!), I'd actually understand the chaps point... I honestly think I would...

I'll take the neg, but it doesn't mean I'm a cock or a bad person FFS! I've bought and sold tonnes of stuff on this site, never a problem. Sold a fair bit on eBay as well, this is the first time I've not done it right...


 
Posted : 13/08/2010 9:04 pm
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well, to be fair, you were told to use a high start price, or a reserve. What's the point in offering it up for sale at a price you have no intention of honouring?


 
Posted : 13/08/2010 9:11 pm
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Yes, I should've put a reserve on there, or a starting price, but I mucked up the auction setup and by the time I realised (only a few minutes after starting it in fact!), there'd already been one bid, so I couldn't edit it. So I thought (perhaps mistakenly) I'd let it run and see what happened, I should've pulled the auction before the end I guess, then there wouldn't have been this bloody problem!


 
Posted : 13/08/2010 9:18 pm
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U31 - I think you had good reason to pull out; I suspect Ebay might not support psychle (tensim?) in the same way.


 
Posted : 13/08/2010 9:25 pm
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Can you remind us again how little you paid for the Bow-Ti you got these with?

Maybe you should have sold them on German ebay if that's where such things go for silly money - otherwise why exactly do you think £200 is a more realistic price than £90 for something which cost £170 over 10 years ago when it was state of the art?


 
Posted : 13/08/2010 10:12 pm
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You should always honour the deal, some you win, some you lose, but on ebay with 100% feedback a starting price of £0.01 and free postage you can't go wrong. If you were concerned about how much you would get for your item you could have clicked the completed listngs button and seen exactly what the same or similar items have been sellihg for and made the appropiate constraints in your listing ie reserve or starting price but I suppose you you were trying to sell it as cheaply as possible and it's come unstuck for you?


 
Posted : 13/08/2010 10:44 pm
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Hmmmm dodgy moral ground here.

Up to you spose it depends on wether you can afford to lose the £50?

Are the retrobike lot kicking off then?

Link pls they can weirdos!

I once ran an ad on here and on retrobike, someone lost out on a stem and the vitriol ran to 3 pages.....


 
Posted : 13/08/2010 11:19 pm
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I always go on the basis that things find their true, real-time value on ebay. I'm guessing on the basis of previous comments that the item in question is the set of (hideous IMHO 🙂 ) stars 'n' stripes shifters you were asking about a week or so ago - apologies if not - can't be @rsed stalking your profile....

If they've had plenty exposure time-wise and geographically, then the finishing price is fair and you're just going to have to sell them - it's just what they're worth.


 
Posted : 13/08/2010 11:55 pm
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Well, I'm the "lucky" winer... I guess... here's a screenshot to prove it:
[img] [/img]
I was watching this patiently for a few days because I needed some WRITTEN proof that you're not going to fulfill the transaction... Thank you for starting this discussion! It will be mine main document when I take you to court. +eBay
Well, I guess I also tought you'll do the right thing at the end, but now we all know what's your intention. And don't say you're not "... a cock or a bad person" because YOU ARE! I tried to get in touch with you through eBay for, what, 5 days? without answer! NOT even one mail! Instead, you're asking this forum "What're the repercussions if I just tell the buyer that it's no longer for sale"?
And don't spit on good people at retrobike - YOU started the thread there about your Betsy to gain more biders, but it turned out you're just a scammer - what are you expecting them to do? Here's a link [url= http://www.retrobike.co.uk/forum/viewtopic.php?t=111205 ] to retrobike[/url]....
I hope you're realize it's more then Betsy now, more then £90, or £150 or 200+ or whatever... it's matter of right and wrong, RESPECT.
Well, if you got something more to say, you know my mail. Otherwise...


 
Posted : 14/08/2010 2:27 am
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amazing 😆


 
Posted : 14/08/2010 3:24 am
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do you think the seller of [url= http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220635993661 ]these[/url] that you paid less than 50% of retail was pissed off at the selling price? 😮


 
Posted : 14/08/2010 3:29 am
 aldo
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unfortunately I'm not going to honour the sale... I wouldn't chuck a ****in tanty about it, I wouldn't curse the seller and besmirch his honour (as the retrobike boys seem to be doing to me!), I'd actually understand the chaps point... I honestly think I would...

wishful thinking me thinks

I'll take the neg, but it doesn't mean I'm a cock or a bad person FFS!

Disagree. Your hiding behind your pc scamming somebody. MTFU and honour your auction. Don't be a scumbag.

Actually I can't believe your asking publicly about this.


 
Posted : 14/08/2010 5:23 am
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Take it on the chin. I sold a mobile phone for good money and had the buyer pull out. 2nd offer was quite a bit less so I delisted and got even less second time round! One of those things


 
Posted : 14/08/2010 5:29 am
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this thread: ouch!

those shifters/deralleurs: yuck!

At this point, I suspect the OP's best course of action would be to send the item toot sweet. I'm sure he was just dragging his feet a little because he was disappointed but would have posted it off eventually...right?


 
Posted : 14/08/2010 6:08 am
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Good character ruined, still time to redress the balance and restore faith


 
Posted : 14/08/2010 6:39 am
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If you are older than 10 years old, you should be taught to be responsible for your own actions. If you are less than 10 years old, mummy and daddy need to suspend your Ebay account before you get into any more trouble.

The poster dgudge up there seems to have a good grip - I like him!


 
Posted : 14/08/2010 6:46 am
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Whats your ebay address so I cna make sure to avoid you as I said people like you are spoiling Ebay. I suppose time to look for another forum how can anybody take you serious or even trust you again.


 
Posted : 14/08/2010 7:03 am
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By listing something with a 99p start and no reserve, surely you are saying you'd let the item go for 99p (although you hope it wouldn't)

just send it


 
Posted : 14/08/2010 7:28 am
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I'm going to back up psychle here, as I remember his post asking about how to do a reserve and sell internationally but it appears to have gone wrong. I really don't believe he is a serial scammer just a bit hacked off his item went so cheaply. Although according to that retrobike thread £90 is fair but I know nothing about old kit.

Saying that you really should honour the sale and considering the amount of posh bikes (Indy Fab, Cervello, That orange with hammerscmidt, spesh . . . ) you post is £100 that much to you? Anyway i very much doubt the sale will go through now especially as the buyer has come on here called him a cock and threatened court lets be fair COURT for a £90 pair of shifters hahahaha!!!

Personally I'd still buy of psychle but I imagine a large number of forum users won't.


 
Posted : 14/08/2010 8:09 am
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As has been said previously, do the right thing and send the items to the "winner".

You have made a serious error even starting this thread. A lesson learnt methinks.

I think I'll add you to my not to buy from list on here and ebay.


 
Posted : 14/08/2010 8:13 am
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Isn't there a term for when something like this happens?

Owned or pwnd or something...

I've had a few auctions go wrong on eBay - didn't set the right finish time, didn't do a good description and got lower than I expected. Bit pissed off, but I sent the items as promised and wished the buyer well wear. You win some, you lose some. At the same time, I've had bargains too. I haven't bought off there in years because of the likes of some of the behaviour mentioned here.

Time to man up and rescue your reputation.


 
Posted : 14/08/2010 8:25 am
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There seems to be a theme with the OP not getting a price he thinks is correct for goods he wants to sell, a speccy frame and fork and a ticket to one of the bike events. But to stiff someone, when you are happy to take the luck of the ebay 'draw' yourself, is pretty poor. I doubt what I or anyone else on here will think of him will make much difference to how he trades as some people would rather have a £100 than folks respect.


 
Posted : 14/08/2010 8:34 am
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I would have to agree with you on that smell_it all over £100, I personally would rather my respect.


 
Posted : 14/08/2010 8:46 am
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When I started reading this thread I was wondering (hoping) the buyer would pop up!

Its not rocket science, if you don't want to set a reserve, you start the item at a price you are happy to sell.

Its bad form, I know that a 99p start price will normally shoot up to its true value, but I like to play it safe and normally list at the price I will sell.

Dgudge, if the sale doesn't go through, just leave a simple URL to this thread as your negative feedback 🙂

Edit: Apparently you can't leave a URL, see here http://www.vbay.me/index.php?/topic/19-leaving-ebay-negative-extended-feedback/


 
Posted : 14/08/2010 8:51 am
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Don't be such a disgrace and send the item, with ebay you've got to take the rough with the smooth, if you get a good price, good, if not then tough. Next time set a reserve, you've only got yourself to blame. MTFU


 
Posted : 14/08/2010 9:14 am
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i think the term for this is - BUSTED ........


 
Posted : 14/08/2010 9:25 am
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I cannot believe the OP started a thread on this. If he knew he was going to be a douche nozzle, then he should have just got on with rather than try and seek justification on here.


 
Posted : 14/08/2010 9:31 am
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All in all, it's just not going well for the OP is it...


 
Posted : 14/08/2010 9:34 am
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All in all, it's just not going well for the OP is it...

I am sure they don't mind. The OP has previous for being the sort of person that can make eBay a hassle. I am sure this will not be the last time....

http://www.singletrackworld.com/forum/topic/ebay-question-am-i-about-to-be-a-kn0b


 
Posted : 14/08/2010 9:38 am
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Christ I forgot about that jamie, psychle despite defending you above sort your act out.

Your costing people both money and time with your actions. Do you think the guy selling the phil woods wants the cost of re listing them, or the guy who won your shifters to spend time finding another set.


 
Posted : 14/08/2010 9:49 am
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Christ I forgot about that jamie

Yep, me too...


 
Posted : 14/08/2010 9:50 am
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If you can't afford to gamble don't, same for anything that you could potentially lose a few quid on
Not exactly a fortune is it and daresay you have had a few bargains over the years, swings and roundabouts

Not impressed at all and you will be going on my banned list for ebay

In fact being a very longstanding member of Retrobike, I shall be asking you get added to the bad ebay trader list that is there for this very purpose


 
Posted : 14/08/2010 9:57 am
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Ditto


 
Posted : 14/08/2010 10:01 am
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Hmm, Psychle can possibly turn this around, but he's taken some heavy fire over this one.

Of course the decent thing to do is to honour the agreement, send the shifters, apologise. And maybe rescue your reputation as much as you can. But everyone on here now knows you're someone who might not honour a sale, which isn't good if you want to trade stuff.

Good Karma would be if the buyer then sells the shifters on and makes £100 or so on the deal!

Lesson learned I think. Your move, Psychle.

Some days you're the pigeon, some you're the statue.

I think this sums it up beautifully.


 
Posted : 14/08/2010 10:20 am
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live by the sword & die by the sword 😉


 
Posted : 14/08/2010 10:29 am
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Those that live in glass houses should not back out of eBay sales.


 
Posted : 14/08/2010 10:32 am
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Lol @ this thread - you've been proppa sprung matey 😀


 
Posted : 14/08/2010 10:37 am
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It looks from the buyer's screenshot as though he hasn't paid. Is that because he was waiting for a postage quote?


 
Posted : 14/08/2010 10:55 am
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