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So, I've got a bike listed with a 'buy it now' price. Pleased to see someone had hit the BIN button last night. Less pleased to see their email this morning:
Hi...i'm new on ebay and i press the button "buy it now" from mistake. After 2 min i sent you a message that i don't want to buy your bike because i don't have money. I really can't pay and i'm really sorry for this confusion. I hope that you understand me and you won't be mad on me. Please send me a message how i can do ...because i don't want to block my ebay account or to have any kind of problems for that. Sorry again. 😐
Next steps? Report them for non-payment?
Obviously I don't want to get stung for the seller fees & I'd quite like to relist it for free too!
Spot on - report for non payment and re-list for free.
I dont see the dilema tbh?
you should be able to null the transaction and get your fees back.
you should be able to null the transaction and get your fees back.
You have to wait 2-3 weeks for this.
I had it just before xmas...
can't start the non-payment process for 2 days... OK no biggie, but I want to get it relisted ASAP.
If I choose the 'buyer and I agreed to cancel the transaction' option, do I still get a fee refund/free relisting?
If you want to, there's ways of doing a mutual agreement to cancel (or there were, at least, I've done it in the past). No ill effect for either party, other than a bit of hassle for you. Generally my preferred option unless someone's taking the piss.
