Can't pay car tax
 

MegaSack DRAW - This year's winner is user - rgwb
We will be in touch

Can't pay car tax

14 Posts
11 Users
0 Reactions
1,134 Views
Posts: 13421
Full Member
Topic starter
 

The DVLA website won't take my card payment because it thinks that my Visa Debit is the wrong card type for the card number. I have also tried all of the other Visa related options that they give.

Anyone else had this problem, or more importantly overcome it as I don't want to set up a direct debit which is the only other option?


 
Posted : 24/04/2023 2:02 pm
 SSS
Posts: 720
Free Member
 

Yes, i went to the Post Office with the paperwork to get it taxed.


 
Posted : 24/04/2023 2:04 pm
Posts: 15229
Full Member
 

Can you take the reminder letter to the post office and pay it that way?

Dunno what else you need, proof of insurance & MOT?

Doh, beaten to it!


 
Posted : 24/04/2023 2:04 pm
Posts: 4660
Full Member
 

pay it by DD - it'll be taxed immediately but they'll take the debit for the full amount in about a week.


 
Posted : 24/04/2023 2:06 pm
Posts: 2081
Full Member
 

The DVLA website won’t take my card payment because it thinks that my Visa Debit is the wrong card type for the card number. I have also tried all of the other Visa related options that they give.

Anyone else had this problem, or more importantly overcome it as I don’t want to set up a direct debit which is the only other option?

Had exactly this two weeks ago. Multiple attempts and failures on my debit card but success using a credit card. I'm assuming it's them.


 
Posted : 24/04/2023 2:15 pm
Posts: 77699
Free Member
 

I don’t want to set up a direct debit

Why not, out of interest?


 
Posted : 24/04/2023 2:21 pm
Posts: 4660
Full Member
 

obviously I dumbly only read the first part of WCA's post. But the single payment DD option has no penalty unlike the instalment option, if that's your concern.


 
Posted : 24/04/2023 2:41 pm
Posts: 1730
Full Member
 

Use a different card


 
Posted : 24/04/2023 2:59 pm
Posts: 3610
Full Member
 

I had this in March. Logged out, cleared cookies, etc and went back in again and it still wouldn't work until I changed the card type to Visa rather than Visa Debit IIRC.


 
Posted : 24/04/2023 3:05 pm
Posts: 198
Free Member
 

I've just had the same problem with a Mastercard debit card. Tried a credit card and it worked successfully


 
Posted : 24/04/2023 3:23 pm
Posts: 13421
Full Member
Topic starter
 

Didn't spot the one=off DD, I will try that now. I don't like DD as I have a habit of forgetting to cancel them and have been caught out paying automatic renewals on insurance for cars I have sold and similar.


 
Posted : 24/04/2023 5:03 pm
Posts: 77699
Free Member
 

The trick there is to immediately disable any automatic renewals on taking out the policy rather than rely on payments failing (which won't do your credit rating any favours).

In any case, are you planning on not taxing the car at some point in the future? You'd refund the tax on selling a car these days I believe.


 
Posted : 24/04/2023 5:28 pm
Posts: 77699
Free Member
 

As for the original query,

It's weird (but not unsurprising from the DVLA) that they ask you to specify card type. It hasn't made a difference to card processing in decades.


 
Posted : 24/04/2023 5:39 pm
Posts: 808
Free Member
 

Seeing your post reminded me that mine needs doing as the reminder is on my desk somewhere ? ... visa debit and had issues twice , 3rd time it went through ?


 
Posted : 24/04/2023 5:41 pm
Posts: 1080
Full Member
 

Did mine today, one off with visa card, no problems noted.


 
Posted : 24/04/2023 6:08 pm